Public Storage - Surprise - 13360 W Willow Ave

13360 W Willow Ave , Surprise , AZ 85379 (877) 449-1281
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We are experiencing high demand in this area.
Make sure you reserve a unit for free today to hold a storage space.

  • 5' x 5'

    5' x 5' Unit

    Climate Controlled, Interior, Roll Up Door

    $1 first month rent

    Discount Price

    $21.00

    Regular Price

    $28.00
  • 5' x 5'

    5' x 5' Unit

    Climate Controlled, Interior, Roll Up Door

    Discount Price

    $22.00

    Regular Price

    $29.00
  • 5' x 5'

    5' x 5' Unit

    1st Floor, Climate Controlled, Interior, Roll Up Door

    Discount Price

    $29.00

    Regular Price

    $39.00
  • 10' x 5'

    10' x 5' Unit

    Climate Controlled, Interior, Roll Up Door

    Discount Price

    $29.00

    Regular Price

    $39.00
  • 5' x 10'

    5' x 10' Unit

    Climate Controlled, Interior, Roll Up Door

    50% off 1st Month

    Discount Price

    $30.00

    Regular Price

    $39.00
  • 10' x 5'

    10' x 5' Unit

    1st Floor, Climate Controlled, Interior, Roll Up Door

    Discount Price

    $38.00

    Regular Price

    $50.00
  • 10' x 10'

    10' x 10' Unit

    Climate Controlled, Interior, Roll Up Door

    50% off 1st Month

    Discount Price

    $67.00

    Regular Price

    $89.00
  • 10' x 10'

    10' x 10' Unit

    1st Floor, Climate Controlled, Interior, Roll Up Door

    Discount Price

    $79.00

    Regular Price

    $106.00
  • 10' x 15'

    10' x 15' Unit

    Climate Controlled, Interior, Roll Up Door

    50% off 1st Month

    Discount Price

    $70.00

    Regular Price

    $93.00
  • 10' x 15'

    10' x 15' Unit

    1st Floor, Climate Controlled, Interior, Roll Up Door

    Discount Price

    $92.00

    Regular Price

    $122.00
  • 10' x 15'

    10' x 15' Unit

    Climate Controlled, Interior, Roll Up Door

    Discount Price

    $93.00

    Regular Price

    $124.00

How it works

Reserve 1

Reserve your
storage unit for free

Facility 2

Visit the facility to finalize the rental

Move 3

Move-in!

Operating Hours

Office

Sun 9:30 am - 5:00 pm
Mon 9:30 am - 6:00 pm
Tue 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thu 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 9:30 am - 5:00 pm

Unit Access

Sun 6:00 am - 9:00 pm
Mon 6:00 am - 9:00 pm
Tue 6:00 am - 9:00 pm
Wed 6:00 am - 9:00 pm
Thu 6:00 am - 9:00 pm
Fri 6:00 am - 9:00 pm
Sat 6:00 am - 9:00 pm

Features and Amenities

  • Elevator available
  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Email billing available
  • First of month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, AMEX, Mastercard, Discover)

Additional information

Customer Reviews

  • 2.5 of 5 stars

    Phillip

    September 19th, 2023

    Too many requirements

    Pricey- Don't see the need for insurance for small units like this one I rented that don't usually high dollar items.

  • 4.5 of 5 stars

    Carrie A Caruth

    October 5th, 2022

    I am currently moving and needed extra space.

    The storage unit was clean and staff friendly and helpful.Although I did get miss information about the 1 month free, I joined with the 1 month free promotion, which usual means 1 month free. I asked when I would owe the money for the last week and ahalf of October that i would owe. I was told that would not owe til the 20th of Oct. However on the first I started receiving phone calls about my payment. I am confused to why they call it a month free when it's really not, because you have to pay before the months up. Also ask employees should be informed and up to date of the policy so there is no confusion.

  • 5.0 of 5 stars

    Chrissy

    September 30th, 2022

    Very accommodating

    They were so nice and put up with me trying to move my unit a number of times. I didn't get the size space I wanted because it was over $100 more expensive for only 5 square feet more. We figured it out but the front desk girls are very nice.

  • 5.0 of 5 stars

    Megan

    April 23rd, 2020

    Professional Customer Service

    Professional customer service, great prices!

  • 5.0 of 5 stars

    Megan

    April 21st, 2020

    Great Customer Service!

    After reserving my storage unit online I went into the office to finalize the arrangements. The facility is well kept, clean, lots of lightning, and air-conditioned. I was greeted by a friendly, knowledgeable, and professional customer service agent. I will highly recommend Public Storage.

  • 5.0 of 5 stars

    Gale Wilson

    April 19th, 2020

    The lady that helped me get everything...

    The lady that helped me get everything set up was friendly and knowledgeable. So far everything has been great.

  • 5.0 of 5 stars

    Anthony<br />Artinghelli

    April 10th, 2020

    Very Happy with this location!!!

    Eric was very helpful from start to finish. This was a long distance move and he made this process very painless. Would definitely use them again.

  • 5.0 of 5 stars

    Customer

    March 23rd, 2020

    Easy, stress free experience.

    Jessica was friendly, helpful and knowledgeable. The online reservation made the check in process super easy, and she was ready to help when I showed up in person. Move in was painless.

  • 4.0 of 5 stars

    MICHAEL SANDLER

    March 23rd, 2020

    Only 4 Stars

    Only 4 Stars, because the district manager would not honor online pricing, which rep said they could do. Jessica & Eric very nice customer service.

  • 5.0 of 5 stars

    Michelle

    March 20th, 2020

    Feedback

    Great price and love the convenience of the elevator!

  • 5.0 of 5 stars

    Wendelyn<br />Bonhart

    February 25th, 2020

    I had a wonderful experience!

    I had a wonderful experience getting my storage unit. The young lady... I forgot her name... was SO helpful and polite. She explained everything slowly and patiently. She also help me with my things. Thank you for having such caring employees.

  • 5.0 of 5 stars

    Lawrence Hart

    December 10th, 2019

    My experience with your company was/is...

    My experience with your company was/is fantastic. The people were are great to work with and friendly very helpful. The storage unit is indoors and up stairs. You are supplied a code to access the building and elevators. The security is very good I am very pleased with the way everything is ran there. I have recommended other people check this place out if there looking for storage. I highly recommend this company. Thank you.

  • 4.0 of 5 stars

    Stacy Robert

    November 26th, 2019

    Great other than the long password...

    Great other than the long password that's hard to navigate while going in and out

  • 5.0 of 5 stars

    Susan

    November 12th, 2019

    Great Storage Facility and Management

    Quick, efficient, courteous, professional, clean and secure. The only thing I could recommend is to place some medium sized trash cans inside the facility. Most Sincerely, Jeff Pollak, J.D.

  • 5.0 of 5 stars

    John Newton

    July 23rd, 2019

    Customer service

    I was referred to public storage by a friend and from there I found their website which allowed me to reserve a storage unit. Having reserve the unit online saved me a lot of hassle and saved the property manager time as well. Between the two public storage locations that I visited the customer service was five-star all around.

  • 5.0 of 5 stars

    Mike Kowalski

    July 15th, 2019

    Very friendly and clean.

    Very friendly and clean.

  • 5.0 of 5 stars

    Maria Hart

    June 28th, 2019

    Patient and professional

    We were shown multiple units in order to help us decide what would best fit our needs. The staff was very helpful, congenial, and patient with us. They walked us through the contract and explained every detail. We had many questions, which they were able to thoroughly answer for us.

  • 5.0 of 5 stars

    Ann Putnam

    April 16th, 2019

    The service is great.

    The service is great. The manager was very knowledgeable and made sure we, as first time Storage users, understood how things work. We really appreciate that type of service.

  • 5.0 of 5 stars

    Cassandra

    February 12th, 2019

    Awesome people!!!!!

    Awesome people!!!!!

  • 5.0 of 5 stars

    John

    December 22nd, 2018

    Excellent experience both when I...

    Excellent experience both when I called and went in person. We are very impressed with the facility and the price.

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