Extra Space Storage - 3844 - Austin - McNeil Drive

manager awesome

while making the reservation i need to talk to the facility aha the operator cater first to let him know ages then got on phone to let me know i could finish with them and before we could say but the manager was calling me and had already upgraded my size and helped me pay and answered questions in about 5 min. cause like usual i was in a hurry. thank you for all who i talked to.

Affordable, clean and secure location for storage needs

We appreciated the friendly reception at Life Storage when we did the walkthrough. Location, cost, security and controlled access were all important and met our needs. Easy online account setup process. Thanks!

Great!

The manager i think his name is "Thomas"...? I pray that's correct but anyways he is simply outstanding, he remembered who i was from when i was his client around a year ago and hes just as on point as i can remember him being also... i will always recommend this place simply because of how awesome he was/is and his customer service is lets just say a 10 out of 10 its a good 15 ty again for all your help

Very good service

Excellent service and very congenial person that helped us.

Great service but not a great space

Likely my own fault for not checking the unit before move-in, but it was not a rectangular room as I had expected which made packing in significantly more complicated given the reduced floor space. The roll-up door sizes also vary a bit so I recommend checking the width meets your needs. Also I must note there were massive screws coming through the ceiling which meant you couldnﾃ｢竄ｬ邃｢t stuff things all the way to the top without risking scratching them or poking holes in your wrapping. I do want to give a kudos to Thomas (manager there) who was very efficient, professional and kind and the pricing was very affordable.

Good!

all good easy sign up nice worker there at place

Excelent Service!!

Excelent service!! People very friendly

I recommend them.

Great staff, friendly and always helpful. Keeps me informed. Best prices around. They keep the place really clean.

Excelent service

Best price found, and the service was amazing, she was so helpful and patient with me ... this is my first time renting a storage and she walked me through every step and answering all my questions. I recommend this place!!

Fast and easy!

The staff was super friendly, extremely organized and very knowledgeable. I would highly recommend them to friends!

Clean, great customer service, and affordable!

I couldn't believe I found a space this affordable for some "junk" I don't want to throw away but don't want cluttering up my home. The facility is clean and extremely accessible. I also was very impressed with the two employees I encountered -- they were efficient and friendly. Highly recommend!

Great service, really happy we chose life storage.

Had to move out in a hurry and life storage was there to help us. Thank you!

I would recommend but I did not have a good experience when I set auto-pay and the system did not got it. Then they locked my storage unit and when I went to talk to the manager he didn't believe me until it happen to him (he set it up and next month the system didn't got it). He returned one late fee but did not return the other fee of $25 dlls when he wasn't believing me. So I didn't like that.

Clean cheap and friendly

Love this place . YThey are reasonable. Not lile all the other places

Great.

Very nice

Great service. Very held up staff.

Great experience overall.

Pretty cheap; the use of the truck was a great asset.

Agent was very helpful and friendly.

Very nice facility

The person we dealt with was very friendly and helpful. An enjoyable experience.