Public Storage - Naperville - 1852 La Salle Ave

Nate was amazing and he is very responsive.

I needed storage because I have more things than I do storage at home so I decided to get a unit. Nate was very knowledgeable and helpful. Also, when David called to see if I had any questions, he was also very helpful.

Great place to rent with really helpful management

Property manager was very helpful in securing a unit for us and the entire rental process was contactless. Very nice people and clean, secure property.

Easy

Great customer service. David was extremely helpful, kind, and courteous

easy to do business with

manager was very good at explain the entire process from doing paperwork to putting the AP on my phone and how to use it.

Customer friendly

Person named David in office helped us , since it’s our first time he explained clearly how things work. Overall good experience! Would recommend to others!

Fast, efficient and courteous

All good, great service . Easy and efficient.

Great storage unit.

Great storage unit. I like it a lot.

Excellent staff and customer service

The process couldn't have been more smooth. The ladies in the office were extremely helpful and patient.

Good service.

Good service. Reasonable price

Great place for storage

I had an easy time moving in and the facility is very clean!

Excellent customer service!

Excellent customer service!! Very helpful and answered all our questions!

Great experience with Amber

Great experience with Amber. Friendly great customer focus and numerous choices to select our needs.

Personnel in office and on phone ...

Personnel in office and on phone (Amber and Janine) both great , professional, responsive and problem solving. Facility: could use some fresh paint and address moisture leak in ceiling. Otherwise no issues

Stopped in to put some things in my...

Stopped in to put some things in my unit today and the office was locked! I could not get the cart to help me move my things. the sign indicated they would be closed at 1:30... but this was 1:00. I did locate a manager who was doing some cleaning on the 2nd floor and got the cart, but it took a lot more effort and time than I expected.

Everyone was great and explained to the...great experience

Everyone was great and explained to the details of everything

Very helpful

Very helpful. Explained all my options. Made things easy.

Very happy to received professional...

Very happy to received professional services provided by Lily

Clean

Clean, friendly staff, and no problems

This storage facility is great! The manager, Amber, is a gem, always willing to help out. I'd highly recommend Public Storage on LaSalle in Naperville!

Amber was just outstanding! Dedicated and kind, Amber, really takes the time to locate and, find a unit that fits your needs. customer service skills are and understanding of ones situations is just beyond exceptional. Thanks for everything!!!!!!!