Public Storage - Lenexa - 8830 Long Street

Well done

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Easy!

Online check in, & use app to access gate. It works so easy to get in and out.

Great price but get what you pay for

I rented a 5x5' unit for $33/mo. Great price. Reserved and signed lease online which is very convenient. However, there was no attendant in the office during open hours (mid-day on a Sunday). I called another location and they said they were understaffed. That location's attendant gave me my gate code but turns out the gate on the left was open and unsecured both times I came through with a van load. Didn't have to use the code to get in. I'll have to make another trip out there because they make you pay for a lock upfront that I didn't need and I want a refund on the lock. The lock was inside the unit so I'll have to physically take it back to get the refund. Overall great price. But you get what you pay for.

Very helpful, professional and fast sign up.

It was a quick and smooth process, thanks to the employee who knew her business. It nice to see a highly qualified and smart person in that role.

servbice with a smile

Jesica was amazing with true customer service ,very professional andf pleasant to work with .

Highly recommended

This was a simple, easy and enjoyable process. Working with Jessica and getting a unit leased was what I hoped it would be, and feel really good about my decision. Having great employees makes all the difference!

Great Service!!

Service at the Lenexa Public Storage at 87th & Long has been Super! Jessica is Great and goes the extra mile to take care of customers!! A++

Exceptionally clean space, easily accessible by car

Jessica is an excellent representative for this company. She is friendly, knowledgeable & easy to work with.

Awesome!

Awesome and convenient! Good location

Staff was nice and friendly and got me...Got my ride secured

Staff was nice and friendly and got me a space quick and easy.

It was an overall great experience

It was an overall great experience. Our Public Storage has helpful warm and employees, a safe/secure environment, and clean/neat facilities.

Was easy to reserve on line and staff...

Was easy to reserve on line and staff was very helpful when I went to site to bring items over and complete the sign in process

had issues getting any code to unlock...

had issues getting any code to unlock the gate. Other than that, Jessica is great!

Thumbs up

Two thumbs up

Jessica was awesome and easy to work...

Jessica was awesome and easy to work with in obtaining a storage unit, very thorough.

Recommended if you need storage

Great location, easy access for customers, seems secure and safe. Reasonable hours, clean space.

I'd drive further just to get that customer service every time!

I drove from Redmond (near Seattle) Washington to here yesterday. I started driving Friday, and had only gotten a few hours of sleep over those three days. I was exhausted and ready to pass out. It was about five minutes before close, and the lady didn't treat me like "oh man, I was about to close up and go home!". She was super cheerful which helped me out a lot, full of energy, and a truly amazing woman. Her name is Jessica, and she went above and beyond yesterday. Truly thankful for people like her, they make this world a better place. Simply writing a review doesn't do this justice. She needs a hug and pat on the back for being such an amazing person!

Great staff very helpful

Great staff very helpful

Just rent a storage unit from Jessica ...

Just rent a storage unit from Jessica at the Lenexa public storage facility She was very friendly and helpful through the process. The area seemed clean and well kept.

The Lenexa location has the best ...

The Lenexa location has the best service!! Do not go to any other location! The manager is so fun and upbeat and always making sure she is there to help. I believe her name is Jessica. She is amazing and made my storage experience so much better than the Overland Park manager he was very pushy. We are very happy with our choice so far.