Public Storage - Universal City - 31 Meadowland

Decent Experience

Overall happy and everything worked out. However, they need better communication from the start. I called before I reserved the first unit to ensure it existed and was what I wanted. It was the day before I was supposed to move in that I received a call that unit never existed. I was also told by the manager that even though a unit was reserved online they couldn't promise it would be there at the online price when I got there if I didn't pay online. There was no option to pay and the manager couldn't help. Customer service was very helpful and I was able to secure the unit, but it was much smaller that I originally reserved.

Wonderful

Very nice and clean has everything you need and is very comfortable and quiet

Customer service n facilities clean

Customer services is great....wonderful people working here....price are kinda high but they do have discounts that help... probably benefit you to buy your own key cause they charge like 25 for key, when I think they should come with unit

Close and convenient.

A bit pricey, but for what I need, it does the job.

Very professional took care of my needs

Will recommend to friends and co workers

Everything and everyone was amazing!

From the beginning Bruce was super friendly and accommodating. Price was great and storage unit was very accessible.

Very Happy

I like the place, I like the staff. Mike is great! Been very helpful. Climate control units are nice and clean. Very happy that I chose this specific location.

Covid safe

Covid safe, reliable, clean, great prices, great attitudes, fun experience.

Amazing Customer Service

Lindsey was so helpful with the move in process. I was very undetermined with the date of move in but yet she was still able to accommodate me with my needs. Thanks again so much for your assistance, Lindsey.

The staff is awesome.

Bruce is very friendly, knowledgeable and helpful. He is an asset to the company.

Came through in a pinch

Fast, friendly and courteous towards customers

very friendly and professional staff

very friendly and professional staff

Management was very helpful especially...

Management was very helpful especially Desi who showed me the unit and wrote the contract up for me. I appreciated all their help and this move.

Wendy was very helpful

Wendy was very helpful! Great customer service!

I've rented with other agency as well...

I've rented with other agency as well as this one, Public Storage. Treated me well and belongings were safe that's why i came back. Really liked online reservation and check in was really fast.

Very clean units and accesible

Very clean units and accesible, first time ising Public Storage and will use them from now on.

Helpful staff

Helpful staff. Convenient location and hours. Reasonably priced.

Outstanding

Very professional personal. Explain everything on detail. Outstanding.

Easy to move in Public Storage

Easy to move in, staff was very friendly and helpful, and the first month's special really helped us out. Very pleasant experience - would recommend them to anyone.

place was clean the personal was...

place was clean the personal was pleasant and very accommodating.