Prime Storage - Latham

Latch rusted, difficult to open unit.

Lock on my unit was rusted and very difficult to open. Inside unit was otherwise clean, and all staff was really available and knowledgeable when I had questions.

Excellent service

They did a quick and wonderful job checking us into the storage

Great Customer Service - Safe Area

Great Customer Service - Safe Area

Easy access

Climate control remain to be seen. Neat place. however bottom of door entry/ exits are worn & need repair to keep critters out. Need to be sprained for spiders. Otherwise location is good.

my cubicle is unlockable

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No thanks

Thank you Larraine and staff for all your help!!!

Wasps nest

There is a wasps nest in my unit on the floor that I had to get rid of on my own. I have an additional $16.xx charge after I just paid $69.xx . I donﾃ｢竄ｬ邃｢t understand.

The storage Nice size

Only one thing I know itﾃ｢竄ｬ邃｢s outside, but they need to be sprayed for spiders and other bugs

Beautiful & affordable

I rented with Prime Storage last week moved in & I was truly empressed will recommend

It was fast & easy

I truly enjoyed my experience with Prime Storage something different & new for me but it went smoothly & easy

Easier than most

Clean and bright inside, lights came on as I walked to unit and adequate lighting to see inside entire unit. Door operation was smooth. Outside gate was easy to open with code. Able to access buildings from 2 sides. Good parking, areas to turn around if not drive completely around.

Be sure to add $17 to the price listed

Location was easily reached and accessible. I think their ads should be more transparent. Cost of unit PLUS $17 monthly insurance charge.

Other than the weather striping on bottom o door

Bottom of the door is in poor shape

Quick and efficient

They were quick to respond to my inquiry and I was able to move into my unit that very day, staff was friendly and courteous

Great customer service, very friendly

I would recommend this storage unit to all of my friends and family. The man who helped me was very nice and I was in and out of there within 20 minutes or so.

Satisfied

Friendly staff, helpful. Easy access to unit. Very clean space.

Convenient

fast and easy service. The first month was half off.

I recommend

Friendly, professional service.

Clean Place, Variable rates.

Place is nice and clean, a few months after we moved in our things to a unit they raised the price without warning.

Need lightbulb replaced in indoor storage area.

Have asked repeatedly to have lightbulbs replaced in indoor climate controlled area to no avail.