Public Storage - Brooklyn - 5002 2nd Ave

Excellent customer service.

Came in a couple days ago to check out a few units, wound up not choosing any at the moment, but the manager was very knowledgeable about unit sizes, company policy, and he was very respectful and giving with his time. Thank you to him for making my trip to Public Storage a nicer one.

Super friendly and knowledgeable staff and great, clean facility

The ladies at the desk were all super helpful and they went above and beyond to accommodate my needs. I was able to get an unit of the size I needed and they still honored the online price I had received. The facility is very clean and well run with working elevators and dollys you can rent.

NICE facility

NICE facility , fast checking in

Everything I expected...

Thank you! If the snow and wind would let a bit more more moving things in quickly will happen sooner. But for the price, the experience, and the fact you don’t control the weather I really can’t complain.

Great affordable storage

Great and clean. Plus is very affordable. Very happy overall with the facility's.

Great

Very clean facility! The big parking lot and facility-provided carts make for an easy drop off.

It was super easy to move on everyone was very friendly.

I forgot the woman’s name who checked me in. It was something like Orenua (sorry if I completely messed that up) but she was so professional and nice. She told me exactly what I needed, gave the best suggestions and overall made the experience lovely.

Great space, great price, great customer service

Move-in was a breeze and the facility is really nice. Definitely recommend.

The experience so far has been nothing...

The experience so far has been nothing but fabulous. Orchidia made the move-in experience very pleasant by always having a smile on her face. She answered all of my questions regarding the security of the property, access times etc. I would highly recommend this location due to current staff in charge. Keep up the good work in hiring customer oriented staff such as Orchidia !

5002 2nd Avenue, Brooklyn NY

The agent that helped me named David was extremely thorough in his service. He helped me come up with the best storage solution in terms of square feet and price. He knew everything about storage options and insurance.

Great Public Storage !

It's a brand new Public Storage. Service was excellent. David was professional and kind. Well lighted and clean. Easy unload . Everything was really perfect.

The person who greeted us (David I...

The person who greeted us (David I think?) was wonderful- a really nice guy and got us well taken care of! Thanks!

All went well

All went well . Service was nice and happy and very helpful

Very happy

Very satisfied great staff Very clean very nice Good storage

Good storage

Everything is good. It's clean, easy access and the price is solid too

The staff at Public Storage at 5002 2nd...

The staff at Public Storage at 5002 2nd Avenue, Park Slope, Brooklyn were super nice, helpful and professional. We were really impressed. David helped us and he was just excellent, so impressed. Thanks David!

Slow elevators coming down for 2nd floor to ground floor

One of the elevators wasn't working and since others were moving in, it took forever to come down to the regular floor. I think the professional movers had some sort of system in place, so it screwed over people moving into the 2nd floor. Everything was clean and the place is nice, but I would recommend making sure the elevators are working since it can make a 30-minute move take 2 hours.

Cool place!

Super great help at the front

Had to quickly get a storage unit

Public storage is amazing, extremely clean, and staff was really helpful they did their job really fast. Thank you!!!