Public Storage - Raleigh - 2610 Yonkers Road

Customer service was great

Very professional, when I first called I didn’t have appointment, but customer service allowed me to come in anyway

Clean, simple and easy

Reliable storage at a reasonable price.

Convenient

I initially reserved a unit online. I got a call back real quick afterwards to confirm & do all the paperwork via email. I didn’t even have to go inside to get my unit number & lock. It was super convenient I loved the experience.

Surprise Charges

So the property manager Julie is super nice but I was surprised by how many additional charges their are. You have to buy this 20 dollar lock you have to have 15 dollar a month storage unit insurance and this Admin fee so setup jumps from 25 dollars to over 60 dollars and you have an additional 15 dollars tacked on to your monthly rent.

Easy peasy

Fantastic customer service! My check in was quick and easy. Friendly staff! Information was clear and very helpful.

Great

Very helpful Made sure I had everything that I needed.

Jackie the manager was pleasant

Jackie the manager was pleasant, knowledgeable, helpful guided me through the whole process since I have never rented a storage unit. She is a keeper

The customer service representative was...

The customer service representative was awesome. Felt please with security of unit. Would recommend public storage.

I didnt Have a problem the experience...

I didnt Have a problem the experience was AWESOME. Thanks Larry!

It was close too closing the attendant was ready to go home she still showed me 2 units real courteous and polite.

Jasmine was great. Very helpful and ensured the space was what I needed.

Jasmine was professional, friendly, knowledgable - wonderful to work with! She was so helpful in deciding which unit I neededShe and all the staff was attentive, and very responsive to my needs. I highly recommend renting a storage unit here!

Great service from the representative Jasmine, she helped me decide quickly and had awesome manners. Keep up the great work!!!

Simple online reservations and great service

Making reservations online was simple and quick. The "Will it fit" tools helped me get an idea of the unit sizes. At the facility, Jasmine had great customer service skills and was very knowledgeable about the size of space I needed. We purchased the lock from PS and my husband is very pleased.

Jasmine was very knowledgeable and polite. I made an online reservation for a few different sized units because I wasn't sure which one I wanted. Jasmine asked a few questions and helped me narrow down my decision to two units and I'm very pleased. In addition to the rental unit, I opted to purchase the Public Storage secure lock with keys for extra protection and insurance.

Awesome

Tanika is awesome and made the process super easy

Appreciation

Shannon was very nice and knowledgeable. She was able to get me in and out quickly as I was on my lunch break and in between housing. She was understanding to my needs. The unit was clean and secure. Thank you!

In a nut shell..

When no other storage place was available to fit my physical need for a storage unit as well as fitting my financial need for the experience to be as painless as possible, Public Storage stepped up and found me exactly what I needed at a very reasonable price. Thank you Public Storage!!

Very good location

Had a good experience location was good . The only complaint is did not get the $1.00 first month move in, sign is up and say that.

Nice and Friendly

Very nice and friendly staff. I have stored my things here before and returned to this location years later because I know Ms. Catherine and her staff runs a very secure, trustworthy, and professional environment. Keep up the good work.