Public Storage - Lilburn - 95 Arcado Road NW

Clean and affordable

Move in was smooth and everyone was very helpful and Eva was so friendly and informative

Eva was excellent in setting me up with...

Eva was excellent in setting me up with a storage spacce.

Public Storage

It is about what I expected.

Customer service rep

Customer service rep, Tee, was very helpful and polite. The storage unit itself and the grounds were clean and exactly what we expected. Price was also the best!

Good storage company

Good storage company

Eva was professional and very...

Eva was professional and very efficient. I received a competitive rate and $1 move in special. With at least 5 other public storage locations within 2 miles Eva makes this one stand out.

Friendly service

Friendly service, clean unit, easy access no complaints!!

Storage was 8x10 online but in person...

Storage was 8x10 online but in person it was 7.5x10 .

Great

Everything was easy & Eva was extremely kind.

Good check-in procedure.

The desk clerk, Lisa, was very helpful and did a very good job explaining the location rules, etc. The unit appears to be adequate for my needs. I think the locks should be returnable as they are not useable for other needs. The other locks work just as well.

They have outstanding customer service.... And a great security... ?

Eva was a wonderful help to my husband and I! She was able to rectify an issue immediately!

I have used this location for 6 years and I have never had a problem. Always clean. Eva has always been excellent. If I have to use them again, I will with no hesitation!!!

Eva manager on duty did a great job informing me of all the offers that's available very pleasant person. Very satisfied with all information she gave. Will recommend to others.

Eva was very helpful. Great customer service. When I needed assistance Eva was always available.

Great

Great people to deal with. Very friendly and helpful . Nice sheds and clean lot.

It was simple and awesome. They have great deals.

The employee was very nice and helpful && the process was quick and easy. However they don't tell you that you have to pay for their lock and you can use your own but still have to purchase their lock but overall it's great.

Not happy with hidden fees

I thought I was getting a great deal since I only needed the storage unit for about a month until my new place was ready to move in. For $1 plus administration fee $25 wasn't bad for $1st month rent since I spent do much on moving cost. But when I went to the facility to fill out the information I find out that there are new locks you have to buy. I've rented from Public Storage before do I already have one of those thick locks. Now they have a cilinder lock you have to buy the problem I gave with that is that I can't see how I would be able to refuse that type of lock for anything else except if I rent again ftom them if they haven't changed the locks again. Do for me it's a waste of money which I don't have too much of. On top of that you gave to pay insurance for the unit and if you don't get enough coverage for your items that's gonna be your loss.

I put it starts that gave me everything that I needed and on help me out

My experience was wonderful

Amazing Store Manager Ms. Liz Faison!!

To Whom It May Concern: It was a pleasure meeting Ms. Liz Faison, Store Manager, at 95 Arcado Rd., Lilburn, GA 30047, whose customer service was exceptional. In fact, my GPS had gotten me lost and when I phoned her for help, she directed me with much patients and compassion. I hope her contributions to Public Storage are recognized and she is rewarded accordingly. By far, she is five stars in a four star world! Sincerely, Dr. Monée N. Merriweather 678.665.2562