Public Storage - Olympia - 1825 Cooper Point Rd SW

Had a great experience

Clean facility and easy to navigate units

Nice clean unit.

Nice unit. Had a little trouble getting the entry code set up on the first day, but all was resolved.

Friendly staff

Move in was pretty painless. Staff was friendly

Great location clean unit wonderful manager

Will refi friends and family really great management

Great experience

Smooth as silk everything went well

Ian at public storage was amazing

Ian at public storage was amazing. He made moving in a breeze and was very friendly to work with. I'd recommend this facility to anyone who is moving and needs storage. Thank you Ian!

Excellent customer service by Ian

Conveniently located, great service. Quick rental process. Would recommend.

Ian is awesome!

Ian is awesome!

I Dig it good pp and service the best part price

I dig the place good ppl and sercice the best part is the price.

Let the manager know in April I saw...

Let the manager know in April I saw evidence of mice in one of my boxes, he took pictures of it and I thought it would be addressed. In June when I moved my stuff out I ended up bringing mice into my new house! About third of my boxes had evidence of mice, found a nest in a dresser drawer and chased a live mouse out of my house! The only recourse I have is to file an insurance claim (through the insurance I got with them because I was led to believe I legally had to get additional insurance) to receive a maximum of $250 with a deductible of $100. Ridiculous.

Ian was helpful and professional.

Ian was helpful and professional.

super goodppl

super goodppl

Chris was awesome and very...

Chris was awesome and very knowledgeable.

Understanding but irritated

I have had a good experience with public storage but I do have a few issues! Both of which I guess I understand but first thing is if your going to offer the use of Dolly's and push carts it should be as long as the facility is open! I didn't bring mine due to the fact I was told that there were some available to use but unaware there was a time restriction! Now my schedule didn't permit me to move my belongings during "normal" business hours so I had to get creative! I do however understand that it's most likely because people abuse this privilege and or steal items but it just sucks for the rest of us! My other complaint again I understand this too is probably abused but I think you should provide a garbage can for us to use! I had my 18 month old son and I had to pack up his soiled diaper because your trash can was locked! Once again I realize people probably use it as a dumping ground but it really is unfair and inconvenient to the few of us who really do just have some trash to throw away!

Very friendly and helpful.

Very friendly and helpful. The employee went out of his way to assist us with our moving in needs. Place was very clean. Very impressed and highly recommended!

Great service!! Ian was very helpful and friendly. Reasonable prices and all the packing supplies you need!!

Ian was very helpful in meeting my storage needs. I really didn't have a clue what size space I would need and he helped me with excellent customer service.

Ian was professional

Ian was professional, friendly and extremely helpful. He made sure our unit was what we needed and suggested a few items to help make our move more efficient.

I called the very day I needed a small temporary storage unit and talked with Ian. When I arrived on site, he was expecting me, was professional and personable... and, most important on a busy day for me: he was efficient and fast. He didn't miss any details. The facility is in a good safe location and very clean. So far, I'm very pleased.

we just arrived so not much to say

we just arrived so not much to say