Public Storage - Seattle - 700 Fairview Ave N

for the price the service is terrible

This place hiked up the price twice in the year I was there, and their automatic lights almost never worked. So I was stuck in a dark empty corner trying to unload/load things. They also give your a pro-rated rate for the month you sign up (so they get every dollar out of you), but won't pro-rate when you leave. So you have to pay a full month even if you're not using the unit the majority of the month. And their customer service was not helpful when I lost my key.

Super easy and friendly staff

Super easy and friendly staff. The storage unit itself is a bit stuffy and warm as it's close to the lake, but they recommended a moisture capture bucket which was cheap and overall the price is really good for the space. It would be nice to have more carts for moving stuff as most seemed busy.

Clean and modern facilities making it easy

Clean and modern facilities with friendly staff that is responsive

Great location, coordination was great!

Cool guys at the location, enjoyable sign up process and I was instructed perfectly on how to access my storage unit safely in the basement. Clean location and great prices.

Feedback fro James at Fairview Ave N Property

Hello, This was an easy entry into your system. James did a great job!!!. You may want to add some additional training for phone staff around additional charges (lock, insurance etc.service fee) these were surprises to me and as I already had previously worked with PS I had a lock as well which could not be used any longer (it still had the sticker on it even). All and all, a decent experience. Kind thanks, Constance

Great Front Desk Agents

The front desk agents made it super easy to find and set up a new storage unit. They walked me through the process and it went smoothly. Very easy and positive storage experience.

Thanks to Coquita

We had an excellent experience moving into Public Storage SLU 08185. She gave us a comprehensive overview and tour of the facility and answered our questions.

Staff and facilities are excellent

Staff and facilities are excellent. They all went the extra mile to be sure we had the correct unit for our son's needs Access, security, and location are all top notch.

Easy move in and move out experience

Easy move in and move out experience. Customer service is excellent and they thoroughly explained everything. They made it very simple.

Very kind

Very kind, and helpful. Did a great job breaking down each part of the process, offering supplies for my unit, and answering all my questions.

Friendly and helpful staff

Friendly and helpful staff. Julian was especially helpful. Fantastic convenient location for us.

Great working with the staff and...

Great working with the staff and finding the best unit available to us. The facilities look well used and in need of some updating.

Site is easy to use and staff contacted...

Site is easy to use and staff contacted me immediately and was friendly and easy to deal with. I only wish the the big national (other service industry businesses) were as easy to deal with.

Their Great!

Their Great!

The manager

The manager, Anthony, was caring, informed and a pleasure to work with.

Efficient service

I was in the office not more than a few minutes when the manager greeted me and gave me the information of how their storage place operated. I was given a tour of the site and all relevant workings of how to navigate through the security system. Where the storage unit I was going to rent was and what I was expect. I was given a cylinder lock I needed to have and if I prefered I could use my own lock to use also if I wished. All in all it was an efficient on boarding to my renting a locker. Thank You Michael McClurg

Very friendly staff

Very friendly staff. Clean and well lit facility. Easily accessible.

The young man that assisted me was...

The young man that assisted me was extremely helpful and patient. The storage facility was clean and well lighted. However, I felt like there were a lot of hidden fees that cropped up while I was signing up for a unit. These included an administrative fee, as well as the requirement to sign up for insurance. These fees were not shown on the website (that I could find) and ups the price of the unit that is not apparent at first.

Awesome and friendly staff

Awesome and friendly staff. Clean environment. Very helpful

Clean/safe units

Clean/safe units, but inaccessible during convenient hours due to improved security. I hope Public Storage is able to come to a solution to the evening security problem (hire more guards?) not at the cost of convenience to its patrons. I'm willing to pay a little more to have improved evening access to my belongings.