Public Storage - Renton - 1755 NE 48th Street

Very easy to get a unit on line

I am so impressed with the cleanliness and safety. It was very easy to get the unit and the staff was very helpful.

Good experience

Big facility, reasonable price, accommodating staff-good experience!

Mostly great service and great...

Mostly great service and great facility. Last time I rented a space my unit was on an outside wall that leaked and some of my things were water damaged. The other minor issue is some of the building entry doors are kinda beat up and sometimes difficult to manage. Otherwise I am pleased with service and facility.

Great friendly staff

Great friendly staff, clean facility. Definitely somewhere I would recommend to others.

Everything is great except light

Everything is great except the lighting, can't see anything in my unit to put things in it.otherwise it's wonderful

I Love It!

I'm completely satisfied with the storage space. I didn't catch the name of the lady at the front desk but she was super helpful and friendly and I find the space entirely satisfactory and the price very reasonable. I checked several other storage spaces before this one and chose this one cuz it was reasonably priced and clean and friendly.

Philip was a great help

Philip was a great help, very friendly & patient with myself & those before me.

Convenient location

Convenient location, friendly staff. Was disappointed in having to rent larger storage area due to location of 10x10 not being a true size. I think it is expensive, but necessary st this time.

Nice Service

I had stoppped by Factoria Mall location and told Carrie that I needed a parking place for an extra vechicle that I needed parking for. Just over a weewk later she called and told me a spot had suddenly come open. I was able to stop at the office at a agreed upon time. She provided a friendly and courteous experience even though she had other customers coming in and demanding her time,

Joe provided outstanding service

Joe provided outstanding service. He was knowledgeable and professional.

Made a hard move a little easier

Great experience...fast, easy, friendly service, and a great price!

Marcus was awesome, he went above and beyond to help me get a storage today......great customers service.

I am writing this review on behalf of Jamila. She was very helpful in explaining the contract to me before taking me out to show me the storage rooms. She gave me one month free rent. I find her to be very experienced and efficient. I hope she will still be around next time I go there to rent storage.

Just got set up a few days ago and it was great. Everything was easy and straight forward. Customer service was great and I don't foresee any issues when dealing with the property or staff. Good value and service!

What an easy set up. Marcus was very helpful. This is my 2nd time using this storage place and both times were excellent.

Jamila is Awesomeness Personified!!! It never fails that anytime I have encountered any issues whatsoever, relating to my storage unit, she is always prepared with a solution that meets my satisfaction. As a caterer I am a huge fan of customer service. I appreciate that she always provides excellent customer service. Public Storage, thanks for placing her in a position to ensure customer retention. Bayou Infused Llc

Storage

Excellent customer service by Se

excellent service

excellent service, good communications

Great Customer Service

My husband and I recently moved and are renting a unit at Public Storage. Great customer service when we checked in and very clean and secure facility. We are very happy!

Renton Public Storage

The Renton Public Storage is by far superior to Kent Easthill off 256th st. The 256th St. location had excuse after excuse when I asked to have the door replaced to my unit. All they ever gave me was excuses, i.e. that they rent/lease the space from another owner who is responsible for any damage or repairs to the bldg structures, not Public Storage. I stated not my problem as I rented the space/unit/bldg area from them, not the land/bldg property owner. Nothing was ever resolved. The gals who work the property smoke in the bathroom, so it really smells bad. I would not recommend using this facility to anyone. As for the Renton location at 44th ave exit off I-405, I'm very pleased with our indoor 10x10. Property appears much better and the unit door closes and seals the unit off from the exterior as it was designed. The only thing I would gripe about is that the salespeople at all Public Storage locations try to imply through aggressive tactics, that you are obligated to show proof of or you must purchase Public Storage insurance in order to rent a unit. Not being a dummy, I questioned this after reading the contract thoroughly and was unable to find anything related to the fact new renters must have or purchase Public Storage insurance or show proof of your own insurance. These tactics may work on some people, but if this practice is kept up, I could easily see someone taking them to court and winning. Not a good practice folks. If you want more money, raise storage fees. When people get tired of that option, they will move elsewhere. My thoughts dictate that Public Storage wasn't forced into doing business as a storage facility with the public, just sayin'