Public Storage - Renton - 10636 SE 174th Street

You open the gate and people drive...

You open the gate and people drive behind you without typing the code and if i do it the employee come and tell me to wait and that's weird

Laura

Laura, the Lady on duty was fantastic! Only thing I didn't like was the advertisement about $1 for 1st month, which is a blatant lie. The advertisement fails to mention at certain locations!

Works for a short period of time, prices a extremely high

Storage prices were high, I would have love to see a storage option for two cars.

Cora at the Renton Uhaul made things so...

Cora at the Renton Uhaul made things so easy for me and stress free! Such a positive attitude and had AMAZING customer service!

Excellent

Excellent storage conpany

These guys are very nice and are...

These guys are very nice and are wonderful at helping w/ your needs etc.. It would be great if access hours to units daily were a little later. All in all it's a great place!!

Great customer service.

Great customer service.

It would be cool if you didnt have to...

It would be cool if you didnt have to get out of your vehicle to open the gate to exit.

No door stops for the doors

No door stops for the doors, someone is needed to hold the doors open or use a box to keep door open even on the inside of storage general area. I understand on the outside door but inside it would have helped. Also many of the lights over head were out so it's dark in the hallways.

Made a reservation online

Made a reservation online, on day of move received a phone call to confirm my request. I stated I was just getting ready to come up and check that all was a go, during the phone call I was informed that the confirmed locker was not available. Could I come anyway and look at a different one... then I can only use a cylinder lock? And it's $19.00. WOW let's just state what the other rules are up front so we know the real cost each month

The manager was very knowledgeable and ...

The manager was very knowledgeable and very friendly and also very helpful.

Good people nice & clean, well maintained. Kind of expensive though.

Having alot of questions and anxiety about public storage I was helped by a very helpful lady named Laura she answered all my questions and relived me of all my anxiety would recommend to anyone

Great customer service. Jerome is very friendly and nice, he took his time to show us around our unit and explain the policies. We made a good choice renting a space at this location. We recommend!!

Laura is such a wonderful and sweet woman! She knows her store and was very helpful. Will definitely be going back!

Very clean, well maintained, and happy faces. Warming invites, and great with everyone that walks through the door, from mine and my spouse's experience. Kinda felt like they were family. I know not only I will be safe while on their property, but my things will be safe too. More than outstanding management. Explains why the crew is so amazing. Takes amazing to know amazing, ya know. Glad I chose this location. Thank you guys, for merely being yourselves. Something a lot of people in this world have forgotten how to do. ?????? You get my #1 rating. Keep shinning!!

Nice folks, easy process

Very pleasant interaction with the manager and easy access to delivering my storage items.

So far so good

The online experience of reserving my unit was user friendly and easy. The staff at the site: Was friendly; Was prepared to meet with me; Was courteous and helpful; She provided me with a tour; She provided me with a preview of my unit; She helped me find a bigger unit after I explained the initial 5 x 5 unit reserved would not work for me; She explained the contract to me; and Overall customer service experience was EXCELLENT!! Answered all my questions; and provided an overall excellent customer service.

The best customer service!

Laura at Public Storage is incredibly helpful, kind, and efficient! It makes me want to say, "Hi," to her each time I go to my unit. I feel like if I ever have an issue, Laura will take care of it immediately. I like that each customer has his/her own door code.

Experience with public storage

Pubilc storage has easy and reasonable prices, customer service is as excellent that it can be.