Public Storage - Bellevue - 12465 Northup Way

Please provide more carts. Thank you.

Pleasae provide at least 1 cart in every hall way so we can easily use and unload it s not realistic to think we should roam every bldg and hallway to find a cart and then unload. Move in good mgr helped but the online res service doesnt work unless its mgr hrs, even tho the facility is open later. Should be centralized and work at whatever hour.

Thanks Selfstorage

Best price and best customer service, and special Thanks to Richard for outstanding job.

First impression: very good

So far, so good - upon arrival, we've been greeted by Richard, the manager, who proved to be very helpful,professional, polite and pleasant person. The unit is exactly as advertised - clean, spacious enough, relatively good access(it's located inside the building, but no problem to access, really) So far, we pretty happy. The only one drawback - lack of power outlets (probably due to fire safety concerns). Other than that - everything is OK, right up to expectations.

Nice work

Nice work, Richard!

Very friendly staff and easy access to unit.

We are happy with the unit and the staff is friendly and helpful. We moved from a different storage unit and found the the cost to be more reasonable and the access to be just as easy.

The best customer services and the best...

The best customer services and the best prices. Larita is an amazing person. It was very nice chatting with her.

Love the customer service

Love the customer service. The only thing is I wish the hours of the gate being open were longer

Manager was super friendly, great customer service. He made the whole process seamless! We already enjoy using this public storage.

The staff is really helpful here. They try to help you save the money as much as possible and also explain the terms of agreement. Richard Pollack was really helpful with the move.

Had a great experience with this storage place. Very friendly staff. Explained the plan in detail. Richard is awesome. highly recommend this place.

Clean

Clean, size fits need, close by.

Great Services

Great Services

Smooth experience and helpful help! Jeff and Richard were professional and friendly. I was able to view my unit and change to a size that better fit my needs. I appreciated the patience and attentive service I received! My first time renting a storage unit feels like a success! Thanks again.

Richard and Jeff were both very friendly, giving great customer service. It was very easy to get the size storage unit that I needed after some questions of what I would be storing. Having packing supplies at the location helped as well since I needed packing tape. I was in and out in less than 30 min. I do wish that they would have told me that I needed a lock before getting a storage unit. I had no choice but to purchase the lock that they had at the location, which was $20. Overall, it was a smooth experience.

Manager

Richard is a great guy and a fantastic manager. Extremely helpful. Been with Public Storage since 1990s. Just wish it was heated.

Excellent service - just what I needed without any hassle/up-selling attempts.

The need arose where I needed a storage unit right away - I was able to get situated with one within hours of my initial inquiry. The price is reasonable and they didn't try to get me to buy something more than I needed. Thanks!

GREAT PLACE TO DEAL WITH

STAFF AND FACILITIES ARE GREAT. WELL WORTH IT.

Great!!

I have nothing but great things to say. Everyone was very helpful and the facility more than met my needs, both financially and space-wise

Excellent Service

Richard was terrific. Took to the time to assess our needs, show the property and work us through the paperwork. Facility is safe, secure and clean. Would recommend this storage facility to friends and family and would definitely use it more if our needs increase.