West Coast Self-Storage Sheridan Beach

Zero customer service- preventing loyal customers from getting discounts

The only reason they got any stars was because a prior manager was very nice and helpful.recently is exact opposite of that. I was moving to a larger unit & even though it was offered on MY account they did everything they could to prevent me from getting a discount or promotional rate. Like it was coming out of their personal pockets. They aren't interested in helping loyal customers which is stupid at best.i was told they don't really care about customer service because they're 93% full

Great facility

Great place. Good pricing for available units

Exactly what you expect out of a storage What you image with NO HIDDEN FEES

The place was clean and well lit. Convienant and easy to find. I want to say his name is Aiden but I know it's not, I'm getting old and I forget names but he was so polite and mannerable with great customer service and listening skills. He had such patience when it came down to my insurance, oh did we have a time with THAT! You don't find that too much these days everybody is in such a rush to blow you off. He was Great Thank You young man.

Very helpful, Eamon was willing to stay after office hours when I was late

Long access hours is so important for customers to come only after work, with secured clean buildings. Some others close at 9 pm , but at open space, after dark (7 pm) cannot stay long)

Great Service!!!

I rented a uHaul last Saturday and needed a truck again for this weekend. I didnﾃ｢竄ｬ邃｢t hesitate... I called Scott and Tristan and they had me set up for my uHaul in no time. Their kindness and great customer service I will never forget! Because of them, my moving days went so smooth. Thank you so much guys!!! ﾃｰﾅｸﾂ､ﾂｩ

I was surprised the front security gate wouldnt be repaired or another wk..

The staff provided Great customer service and were professional and courteous. Despite they couldn't locate my online reservation and after I provided my copies. Finally, my reservation was identified. I began to think I was at the wrong facility.

Clean facility, great service

Had a great experience moving my things here. The site manager was extremely helpful, and the facility itself is clean and easy to move into (carts, good elevators, etc.). Thanks, all!

Everything went smooth and the staff is very friendly and helpful.

Ive had to change storages two times this month and west coast has been the most helpful and best price so far. The facility is well maintained and I'm happy with my decision

Easy to work with and super friendly

I went in to do my move in paperwork and the manager working was amazing to deal with and very accommodating. Price for the enit was the best I found in the area plus got a month free. Would definitely recommend.

Best price vest best quality

This was the best price for best quality for sure.

All is good

All has started off good. Easy.

GREAT experience, location, facility, and staff !!!

GREAT experience, location, facility, and staff !!! We watched this space get developed over the past few years, and were anxious for the storage facility to open. Finally, our family had a major move and downsize event, and needed storage, and so we tried it out with a large unit. EXCELLENT service, great, friendly staff who made it all seamless and easy even during a hectic moving day. Will definitely recommend! Ask for Collin - he was terrific !

Very clean facility and courteous help

Collin was very personable and helpful. There was one glitch with elevator access but he resolved it quickly and professionally. The facility is new and it was squeaky clean.

Convenient place to store stuff

This is a conveniently located storage facility that seems to have excellent security. There is plenty of space to park a truck or van while unloading, there are carts for moving stuff, and there are elevators to take you up to the higher levels. You cannot store food in this facility, which is a good thing as it prevents pests. The facility seemed clean. Compared to places that were more central in Seattle, this place seemed to be cheaper.

Great Experience!

The woman working at the front desk is amazing. She's quick, friendly and extremely helpful. The location is ideal. The facility is clean and great. They have equipment to roll boxes up which was extremely helpful. I've enjoyed the experience. Thanks a bunch!

Safe and Secured electronically, fast, clean and easy to move in.

Safe and Secured electronically, fast, clean and easy to move in.

Excellent facility with great security

Great staff and very clean. The facility has great security.

Great, secure and clean facility for a great price

The unit was as advertised and the facility is brand new. The staff was great taking the time to give me a tour of the facility and unit. Then they quickly processed the paper work and explained all the pertinent details and answerd all my questions. Great storage place and experience.

Clean, new, secure, friendly... what's not to like?

Pretty new facility, and noticeably cheaper than similar places just a mile or two away, because this place is just barely outside the Seattle city limits. Works for me!

Such a great find on Moving Day!

We had to move to a 500 sq ft smaller place and wanted to store some items. I did a quick internet search and found West Coast Self Storage. It was a great price and nearby our new place. When we saw the facility and finushed the paperwork in a flash, we moved everything in that same day and were done in about an hour. It is a great clean location and convenient with elevators to our floor. Such a great find!