Public Storage - Shoreline - 20041 Ballinger Way NE

Very easy to rent the space you need

Very easy to rent the space you need. Very clean spaces and entire area. Good pricing and great customer service!

Kelly is awesome helpful and friendly

Kelly is awesome helpful and friendly

Clean and friendly

Clean and friendly, easy access helpful staff!

Easy to access with vehicle, dollies are always available for loading and unloading, clean and well lit storage facility, and the manager, Ken is friendly and helpful.

If you must pay money to house the items that can't fit in your house, this it. Dave runs it very well, very clean and he knows everyone by name, everyone! Even the bathroom is spotless :)

David was very helpful and remembered ...

David was very helpful and remembered us from two years ago

excellent costumer service

excellent costumer service

Judy was amazing! Friendly and professional. A skill you don't see much anymore!

Ken was great with the over the phone registration and Judy had everything ready to go when we showed up the next day. Everything was smooth, easy, and very efficient. The facility is very clean and well kept. I would recommend this storage unit location to anyone.

Our experience at the Shoreline Public ...

Our experience at the Shoreline Public Storage was excellent. Ken, the agent who worked with us, was wonderful! He was extremely pleasant and put customer satisfaction as his top priority!

Judy and Ken provided clear explanations and excellent service. We've never rented storage space like this before and they made it easy. This is a very clean, well maintained facility. Overall a very good experience.

A trusted helper

All storage is expensive - good to know that this place is locked, clean and well lit. Staff is courteous and easy to wok with. Even called me when they thought I had forgotten my appointment.

Rate public storage experience

Staff was very helpful and followed up on every thing we spoke about. I had a pretty thorough knowledge of how the process works after a couple contacts. Premises were clean and well lit. Security seemed more than adequate.

Happy Storage Camper

Ken at Lake Forest Park/Ballinger Public Storage is terrific! He made everything very clear and even looked over my storage plan to make sure I was getting the correct size unit. He was very thorough, showed me the unit, went over the code to access my unit, and answered any and all of my questions. I have to say his customer service was stellar - best I've had in a long time. Moving can be stressful, and the process of getting my unit really smoothed out my project. I am a happy storage camper!! I highly recommend this location!!

This is a good, well run facility.

The manager and other staff were very helpful. The cart situation is not so good due to customers abusing them and leaving them where others can't access them. They have just instituted locking them up when customers are done with them so they don't disappear as easily. The last couple of times I was there the bathrooms weren't very well maintained either, but they were at the end of busy days.