Diamond Self Storage - Spokane

Clean and good price

Prompt response to questions, awesome follow-up

Nice people. Good security.

I would recommend it to a friend.

Too easy!

All too easy... nice people & told me exactly what I needed to know

Fast,friendly&hastle free.

This was a good move on my part and I'm pleased that I chose Diamond Storage.They are fabulous!!ЁЯША

Great place

The customer service is very good

Wonderful Experience! Thanks

Excellent customer service! Thanks for all your help with obtaining this unit for our son's RV.

Super clean and friendly people

We love our new clean storage. We'll lit They had all the roads plowed when it snowed

Excellent! Price, location, and staff were great!

Very happy with this facility!

Easy to do

Office was cold from AC nice easy solution

Easy process.

The ladies at the front were very sweet and helpful. I didn’t quick understand how to lift the door to the unit at first, and they quickly came and showed me the way.

great place and very large storage facility with a lot of storage options.

very convenient location in proximity to the airport

Clean facility with a lot of spaces

No issues with check in and initial storage.

Fast and easy

This was so easy to set up and get moved in.

Pleasant and helpful staff

Only have had the space for a few days but on my second day of delivery to the unit my truck wouldn't start and the manager and a staff member went over and above to help me solve the problem. It was an inconvenience to them but they could not have been kinder.

No Integrity Here

The employees I've had any kind of interaction with here are unprofessional, judgmental and discriminatory. They evicted us from 3 units; 2 because we were late on the payment, after giving notice we intended to move out but then had death in the family that set us back, and the other unit because we allegedly left a box of crap (yes actual feces) outside the unit. We absolutely do not box up crap and even if we were that gross to do so, would never leave it sitting outside our rental unit! That's just stupid & ridiculous! I'm elderly & disabled, now being forced to rent a truck and move out of 3 units with no place lined up to store our stuff. The only reason we can come up with is because we're related to a prior renter whom they had issues with & Don't like. Who does that to anyone? Especially a business treating their own paying customer like this?! I will not ever have one good thing to say to say about Diamond Storage & I will advise you to rent ANYWHERE else if you care about trusting the ones you're handing your money to every month or being judged & punished unfairly. I wish I'd never wasted one red cent here nor met "professionals" who put your business out on front street as was done when they volunteered all the reasons they dislike another renter, past or present.

Happy with the unit

Everything has been great except I was given the wrong gate code but 800 number fixed the problem wright away

Not sure.

I'm hoping Auto pay has been taken off my account by now?

Wish I had that guy working

I went to rent unit (sure wish I had the guy that went the extra for the previous comment) but the don't accept cash payment n for some reason wouldn't accept my credit card. So I had to go out money on my card but wanted a different cc to make the auto pmnt for the unit. When I finally got back I put part of the pmnt minus like 20$ I was putting on my cc....well again for some reason it wouldn't accept my cc. So I would have to go put more money in a card which also costs money....and I needed to move my stuff immediately. So my stuff sat outside all night, I got no sleep watch to make sure it didn't go walking down the street. It would have bn nice to have bn able to bring the 20 in the next day or something. Instead I wasted 2 hrs n when I had her do the partial pmnt on the card I added money to it withdrew the money lol so I've partially pd for it.... now I'm hoping that I can just take them 20$ n b done w it...

Very helpful during a stressful time

Front desk and phone personnel were spot on with what they quoted and would do for us.

I got a lot more than I expected.

Customer service was on top of their game