Public Storage - Bremerton - 1950 NE Riddell Road

Good.

Everything is good except the time when I'm calling Public Storage, nobody pick up the phone in the office before 4:00pm to 4:30pm. The phone was set to automatic response. I keep on calling because my son and the delivery crew are waiting outside the gate We wait, I call again until Erwin responded my call, he give me and my son a direction to follow until they open the gate and off load the stuffs. Yeah that's it, they finished and left, lock the storage door and gate

I was not there, my son is the who went with the contractor(rental)

I didn't received any comment from my son and the rental contractor. Very quiet , I assume it's good. The only thing that I worry in that afternoon was I called the Public Storage Office started at 3:00pm, it's a computer response. I called 3 phone numbers. I left a message until almost 5;00pm. I begun to worry because how about if my son can't go in inside the storage and off load the stuffs,then I need to pay the rental company. Or just left outside, that was a challenge. I keep calling until a guy his name Erwin response my call in the last minute. He assist me and my son how to open the door by communicating to my son, giving all information numbers. Bottom line, they open and off load the stuffs. Good.

All went good

Lady was very friendly nice person vry helpfull

Forced to pay another months rent

I contacted facility's manager to let them know I wished to move out before having to pay another months rent. I am current on payment. I am denied access to get my things when I told them I wished to move out before next billing. Their excuse was because I was late leaving facility and only have access during office hours. I am un able to do that and only have time from 6pm till 9pm. So this will cause me to be charged again even though I asked to be allowed access till 9pm. Be wary of any facility that denies you access for any reason to keep your things so they can charge you again!! Thieves!!

Move in went smooth as butter. Thanks guys.

Tiffany , at the dest was amazing, making sure I had all the info and she made me feel very welcomed. Move in was a breeze. Thanks guys.

Quick and easy

Sign up online with quick and easy didn't have much to worry about just had to fill it out and show up just like I like it easy

Fabulous

The employees at this location are most awesome! They were very friendly and helpful with the process .Additionally the app is great and itﾃ｢竄ｬ邃｢s the most convenient process for the security gate. Having been in several different storage facilities over the last few years, I must say that this has been my best experience yet.

This process was very smooth and seamless.

I was very impressed with how easy it was to navigate the online reservation process was and the customer service was great.

Not what I pictured but will get the job done

Inside was far different than other storage units I have had (this one is all plywood?) but it is true to size and inside. There are lots of security features so it makes me feel very safe! Price is higher but worth it for convenience and security.

Anothony helped me choosing the right...

Anothony helped me choosing the right storage for my car. He explained everything I need to know like auto pay and insurance. I really appreciate all the help

Best manager ever

The most polite, and courteous guy working there. He was a great help.

Recommend it!

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Excellent customer service and cleanliness

Anthony took care of my business when I went, I received one of the best customer service ever. I recommend this place. 100%

Very nice staff/ convenient location/...

Very nice staff/ convenient location/ reasonable hours/ and fair pricing for the size.

The public storage at the location I am...

The public storage at the location I am renting had an excellent staff Margo was helpful in every aspect that I can think of thank you Margo and thank you Monica from the west side Bremerton I got what I need locked in my rates and totally satisfied

ANTHONY WAS REAL INFORMATIVE AND WENT...

ANTHONY WAS REAL INFORMATIVE AND WENT ABOVE AND BEYOND ON CUSTOMER SERVICE..

Anthony

Anthony, was very nice and outing, he had stayed until I had arrived to check me in.

Anthony & Savannah were both very...

Anthony & Savannah were both very professional & friendly on the phone & in person. I was given the time needed to view the unit & ask questions & everything was explained to me.

Most storage facilities pro rate when...

Most storage facilities pro rate when you move in and they will pro rate if you move out in the middle of the month. But not you crooks.

Very helpful manager, terrible available usage times, possibly illegal.

Manager was very informative and helpful. Excellent salesman, if I was looking for a sales team member I would definitely want him on my team. Unit looks great. Only accessable from 930 to 630 is extremely unfair business practice when advertising full accessibility, if the gate is not fixed VERY soon we will probably file a civil claim for compensation after our stay. The owner should be more responsible tham to allow this. Security camera at entrance is pointed at the ground, maybe it is to see plates on entry and exit, but it sure looks like it just stares at the ground.