Extra Space Storage - 3113 - Chesapeake - Volvo Pkwy

Overall a great experience

The attendant is very nice and amiable, the facilities are kept very clean, the hours of operation are sufficient, and the price is great. Overall very pleased.

Bri was super helpful and nice

Nice facility, clean facility

Very clean storage safe and secure

Excellent service polite and very helpful in the selection process.

Dale was professional, friendly, and helpful - she explained in detail the policies of the facility.

Availability, location, and size of unit was great. Reassuring that the area was well lit and had security cameras.

Clean, well lit, great staff!

We are renting a climate controlled unit. The manager who gave us a tour showed us our unit and a few others just to give us options. She answered all of our questions and was very professional. We never felt pressured to upgrade or change your unit. She gave us the breakdown of any additional fees up front so there were no surprises at the end.

Great experience.

Great experience from beginning to end. Using the Square Foot site I easily found what I was looking for. When I arrived at the facility my reservation was in place. After a few minutes of paperwork, I had everything I needed for packing. I couldnt be happier with the whole experience.

easy to reserve a unit and friendly customer service

Expensive but we needed a unit. They offered free truck with move in, but didnt tell us that the driver had to be over 21. When we brought a driver, they then informed us that the drivers insurance would have to cover him driving a box truck. I felt very deceived and frustrated, as the employee was rude about it.

a bit long for paperwork

Pricing fair Time spent on paperwk was a bit long security- good customer service- good cleanliness- average