HGS Self Storage - Waco - 500 Mall Drive

500 Mall Drive , Waco , TX 76712 (877) 449-1281
Book Now

We are experiencing high demand in this area.
Make sure you reserve a unit for free today to hold a storage space.

  • 5' x 5'

    5' x 5' Unit

    1st Floor

    Discount Price

  • 5' x 10'

    5' x 10' Unit

    1st Floor

    Discount Price

  • 10' x 10'

    10' x 10' Unit

    1st Floor

    Discount Price

  • 10' x 15'

    10' x 15' Unit

    1st Floor

    Discount Price

  • 10' x 20'

    10' x 20' Unit

    1st Floor

    Discount Price


How it works

Reserve 1

Reserve your
storage unit for free

Facility 2

Visit the facility to finalize the rental

Move 3


Operating Hours


Sun 9:00 am - 6:00 pm
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 6:00 pm

Unit Access

Sun 12:00 am - 11:59 pm
Mon 12:00 am - 11:59 pm
Tue 12:00 am - 11:59 pm
Wed 12:00 am - 11:59 pm
Thu 12:00 am - 11:59 pm
Fri 12:00 am - 11:59 pm
Sat 12:00 am - 11:59 pm

Features and Amenities

  • 24-Hour access
  • Fenced and lighted
  • Video cameras on site
  • Electronic gate access
  • Vehicle requires title
  • Email billing available
  • Rent due on 1st of each month
  • Auto-pay available
  • Title must match renter
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
  • 10% Military discount (active-duty)

Additional information

Please note that while our offices are currently closed, we are able to process rental paperwork remotely and offer immediate move in! Total Move in Cost is your pro-rated first month's rent and a $10 administrative fee! HGS Self Storage is committed to providing quality storage at fair prices. Our facilities are completely fenced, well-lit, include digital cameras, and 24 hour coded access through the electronic gate system.

Customer Reviews

  • 5.0 of 5 stars


    September 28th, 2021


    I ended up needing a larger unit than I had previously reserved. They were very helpful to give me a larger unit and work with me as the movers were waiting to unload the items.

  • 4.0 of 5 stars


    July 27th, 2021

    good self storage easy to access

    The storage center is easy to access. It has a 24 hour drive up with a code, so you can get to your space at any time.

  • 5.0 of 5 stars


    July 17th, 2021

    Just what we needed!

    Robin was exceptional with the customer service and the support was timely. I would definitely recommend HGS to anyone!

  • 5.0 of 5 stars

    Rhonda Narragon

    June 8th, 2021

    Awesome property manager

    I love the office manager here....she is totally awesome!!! I felt like Ive known her my whole life within minutes of meeting her for the first time...she is warm and friendly and I would recommend this location for anyones storage needs, you will not be disappointed!!

  • 5.0 of 5 stars

    Lucinda Lane

    March 25th, 2021

    Friendly, comfortable and very helpful.

    Thank you for making a difficult time a little easier.

  • 5.0 of 5 stars


    June 30th, 2020

    Robin was a great representative for your company

    Was a fast process was out of office in 15 minutes and was looking at my unit. Robin explained all details in a very friendly manner. Would recommend place to everyone.

  • 4.0 of 5 stars


    May 8th, 2020

    Excellent service by Robin at HGS

    Pleased with unit and service

  • 5.0 of 5 stars


    January 15th, 2020

    Needed to store small things

    Lady was very nice and informative. Didn't take long with the entire process

  • 3.5 of 5 stars

    Rodric Pitre

    September 2nd, 2019

    I like it

    Very clean & settled..the process was fast also

  • 5.0 of 5 stars


    August 12th, 2019

    Very affordable and courteous.

    5 stars all the way across the board

  • 5.0 of 5 stars

    Tyler Williams

    August 2nd, 2019

    Professional and helpful

    Recently rented a unit to store extra restaurant equipment. Both gentlemen present, as well as over the phone, were as professional as can be and detailed in the explanation of all the needed facts and procedures. I would recommend their services to anyone who asks!

  • 5.0 of 5 stars

    Steve Hill

    May 27th, 2019

    Good customer service

    Had unit available same day. Quick paperwork. Good customer service

  • 4.0 of 5 stars


    May 15th, 2019

    Looks great

    These units are in a good location, the security is great and I recommend it . They have all sizes available for just cleaning out your garage or a complete move

  • 4.0 of 5 stars


    February 2nd, 2019

    better price per unit

    This unit is better priced then other places around Waco. It was clean. Only down side was the difficulty in locating unit better signs would be helpful.

  • 4.0 of 5 stars


    October 14th, 2018

    Easy, professional & secure

    My experience was great. We we're in the office only about 15 minutes doing the paperwork. And, the manager (I wish I could remember his name because he was so great) explained everything cleary & showed us around the property until he was confident that we understood everything. It was quick, easy & professional. And, the property itself seems very secure.

  • 3.5 of 5 stars

    Virginia Weber

    August 13th, 2018

    Good service, good price

    Service and manager was very good, price was fair. Overall pleased.

  • 5.0 of 5 stars

    Jeremiah Moen

    May 5th, 2018

    Great place

    They were very helpful and it was very close by

  • 5.0 of 5 stars

    Jesse Yglecias

    January 13th, 2018

    Love the online payments you can make.

    It was my first time using HGS self storage. For me it was great. Like how they email your statement each month before the due date. And able to pay online.

  • 4.0 of 5 stars


    November 1st, 2017

    Quick and friendly

    I arrived to obtain my storage unit and was helped right away. The manager lady was very thorough with policies and procedures and made move in quick and easy.

Back To Top