Public Storage - Spring - 24919 North Freeway

Good pricing and well kept facility

Kathy and Karen couldn't have been sweeter or more helpful during the sign-ups and move-in process.

Not 24 hours

I was needing something 24 hours and thus claimed to have 24 hr access. It isn't.

Very convenient and Location

Convenient Location and worth the trip to store my belongings.

It was pleasant

The lady was awesome she helped me

Buenos precios

Excelente atención al cliente y buen servicio

Good location no frills storage

It’s a good storage a bit pricey, but what isn’t these days.

Overall the experience was satisfying if you had appropriate time.

The customer service agent was very knowlgeabke and friendly.

Great service checking me in.

Great service checking me in…explained the policy and extremely polite in showing me the property. I looked at several storage facilities and I know I made the right choice coming here.

Affordable, clean and secure

Public storage had great pricing options. It is located conveniently next to a main road. And it offers advance security measures.

makayla and zoe where Great made everything easy to move in

makayla and zoe were Wonderful

Unacceptable is all I can say!!!

The lady was extremely pushy, told me to write a review while she was filling out my gate code cards with a five star, and make sure to include her name. Didn't bother to show me my unit, assumed I knew how to operate the lock. No signage for a mask, and forced me to wear one. The next day the elevator was broke, and climbing 3 flights of stairs is unacceptable! The whole experience was super uncomfortable.

Storage for all

Easy online registration and easy access / setup. Good job guys!

Renting storage units to move

I rented four storage units at different times. On each occasion the girl at the front desk was extremely helpful. She was able to locate two units close to the first unit that I rented (all on the first floor). She also helped me rent the fourth unit and it was very close to the front on the same floor. She was pleasant and knowledgeable -- all good. I was previously at a different storage facility and they were much more expensive and the parking was an issue so I switched to your facility..

Be transparent about fees.

I was charged a random charge after I moved in and no one can tell me why or what the charge is for.

Great space!

Easy move in, clean facilities.

Convenient

Very easy process greatstaff clean building

I would recommend

All was good. The entry door needs to be repaired because it is very difficult to get in without breaking a hip, LOL!

Very good price and service

Great prices, and great service. Very clean facility

Skeptical but Satisfied

The folks there made the rental process very easy. They were great! The District Manager even made time to clear up a discrepancy. The promotional move in rate in uncomoarable and the major selling point, to include the monthly rental rate. I have read reviews about Public Storage jacking up rates after you move in thoush, which leaves me a bit skeptical about the overall satisfa tion, at this time. I would have rated them five stars if they could gurantee the monthly rate for an extended period of time, which they don't. All-in-all...not so bad, thus far.

Over all it was ok getting the unit .

The person working the office could not answer my questions about the insurance on the unit . She was under trained on how to check in new clients.