Public Storage - Houston - 11770 Southwest Fwy

The date I put in wasn’t the date they gave me

Well I did my move in on line for the 20th for some reason they had it set for the 22nd after a move on the 20th I try to pick up my locks and get signed in at 9:39am so it wouldn’t be a problem with the movers. They were in a meeting and I couldn’t and was told to come back later. When I did no one was there, so I had to wait with the truck and movers charging me. Other than that it’s a storage, not new not nasty, just a regular storage prices were lower than suburban areas that’s why I chose this one. Nothing good nothing too bad 3 stars.

Great place to store my things today ,and forget

And All the worries of never being left to stress about the whats ,when's and the where's; all this going !!!

Great,would recommend to all I know ЁЯШБ

Thanks So Much !!! 5 ЁЯМЯЁЯМЯЁЯМЯЁЯХ│я╕ПЁЯХ│я╕ПЁЯФеЁЯШБ

Easy to reserve and easy to find

Once I got some instructions from a clerk, it was easy to find.

Affordable

Spacious and very, very clean.

Public storage is a great place to be

Public storage is a great place to be Maximum security, serene ambiance, lowest price and great customer representative

GREAT STAFF

GREAT STAFF, CATHERINE WAS VERY HELPFUL

Excellent price

Excellect price

It was an excellent experience and the...

It was an excellent experience and the staff was very helpful and knowledgeable. Made my decision very easy on which unit to get.

Overall everything was excellent!!?

Overall everything was excellent!!?

Ms.Connie was very nice

Ms.Connie was very nice, patient, and very helpful with getting my storage unit. Clean and affordable facility.

Very Pleasant and professional lady at the front desk

Lindsey was very pleasant and professional. Made me feel like my property will be safe at this location and she was very easy to talk to.

Two Locations

6615 S Gessner Rd, Houston, TX 77036 Location - Unknowledgeable on units available, unhelpful in resolving issues. 11770 Southwest Fwy, Houston, TX 77031 Location - Very helpful, very friendly, knowledgeable and informative,

Very good climate secured and good...

Very good climate secured and good customer service

Would recommend

Would recommend

Plz you have to increase your timing ...

Plz you have to increase your timing then customer can access their storage very bad timing

This was my first experience with public storage. The service was 1st class. Particularly from a young lady named Ivy. She was terrific and professional.

I had a wonderful experience dealing with Cyan and Eric. I was at Public Storage as they were opening. They politely and promptly helped me. I feel that they both went above and beyond! Thank you Cyan and Eric and keep up the great work!

I'm very pleased with the service that I receive today from Public Storage. Eric did a wonderful job as representative explaining everything to me within the contract, DeNay gave great advice very polite and a beautiful smile. GREAT place to store my personal items also a very convenient locations to my residence with climate control. Excellent office personnel! Ms.Cameron

The Staff member Ms Cyan was very professional and deserves a 5 star rating. She was attentive and quick to respond. The facility is fairly maintained, but it could be better and deserving of only a 3 star rating. The condition of the main access doors entry locks is poor throughout and makes the security suspect which is deserving of 1 star and is not very good. . Keep in mind that my review is honest, but may make the facility vulnerable if the wrong persons read the review, so it is imperative that the door security to corrected. Also, the facility insurance providers may see this as corporate negligence and question coverage. The full staff should work on improving the facility. Keep up the professionalism Ms Cyan. My personally experience was good as always.