CubeSmart Self Storage - Austin - 10707 N Interstate 35

Efficient, didn't have to speak to anyone

Close to my house, decent price.

Easy, Good Customer Service and Resonable

After my previous storage company doubled my rent after 1 month, I switched to CubeSmart. I found the whole move-in process easy and the customer service was exceptional. The rates were about half of what I was paying at a competitor for a smaller space.

Easy enough

Lots of up front add one but overall affordable.

Great staff, clean and safe facilities

The on site management was very professional and the facilities were very well maintained. I feel safe keeping my items in their care.

Super Easy Storage

Super easy to setup storage here. Can take care of everything online. Staff were courteous and no prolonged wait needed - just had to return the temp lock. Easy access. Would recommend.

Storage was clean and employees were helpful.

Store was busy but employees there were kind and helpful. My unit was clean and the process to get my stuff moved in was easy. Would recommend to others.

Good choice

The gentleman working at the front desk was super helpful and informative. Making the reservation was simple and well priced. You can only access the units from 6a-10p. I would recommend this facility.

I think cubesmart was a great choice

Used to use public storage but the service quality was not up to par to my needs wanted to try a couple other different storage units out to fit my financial situation I think it keeps smart was the great choice

Clean and Quick

I needed a small storage area for some boxes that were cluttering my place for the holidays. Quick and easy

Great price

I thought the price was great. While this is no fault of yours,there too many mosquitoes around that area

Fun to work with

Good location & Fun to work with

Good customer service.

Good customer service and priced right.

Easy reservation setup and friendly service

Very easy to set up reservation and when I got to the store had no problem with the process everybody was friendly and process went smooth thank you guys for everything

Friendly service

The manager Paul was extremely friendly and helpful. The unit was reasonably priced and conveniently located.

Bad if you use regularly, fine for short-term

I use this facility to store furniture donations for a few local orgs, so I'm in it several times a week. I think your experience will depend highly on where in the facility your unit is. I was in a building lower on the hill, and though I was paying for climate control the air conditioning barely worked. Also there was some kind of leak and the hallway would have a giant puddle of water in it every time I came for two months. The owners wouldn't fix the leak, so the workers had to just go vacuum it up every day, and if I got there in-between vacuumings I would just have to either take the long way around or drag the furniture through water. It always smelled mildewy. Also parking lot is inclined all over the place, so if you use a cart be ready for it to roll down a hill when you're not looking. I rented a larger unit in the main building, and the AC does work in there, and the incline is less of an issue. My only problem up there was that the worker forgot to take the company's lock off the unit after I rented it, so I couldn't use it the night I got it which was hugely inconvenient for me. I called to complain and the worker just apologized and didn't offer any kind of compensation, so I guess don't expect to be taken care of if there are problems. Conclusion: if you need to keep some stuff there for a month between moves, sure it's fine. If you need to use the unit regularly, I think there are better options. Next time I upgrade units, I'll be looking elsewhere.

A great facility.

The service of the staff was great and they assured us we got exactly what we needed.

Easy check in and convenient location!

I just moved into a storage unit a few days ago at this location and have been pleased so far! Friendly office, clean facility, very secure!

Nothing to complain about

Check-in was fast and efficient, the facility is well-kept, and the location is convenient. The only thing I would mention is that the facility is situated on a hill, so in order to facilitate drainage the driveways are pretty steeply sloped, and there were a couple of places where I scraped a corner of my trailer on the road surface even when I was trying not to.

Friendly staff and convenient location.

Friendly and helpful staff. Month to month (no contract) gives great flexibility. Convenient location right off the interstate.

Simple, Easy, and Affordable

So far everything with this Cubesmart location has been great!