Public Storage - Lewisville - 1474 Justin Road 407

See below

The doors are not working need fixed ASAP I guess it’s been a while since the main door has worked.

The young lady who helped me was very...

The young lady who helped me was very knowledgeable and friendly. It was a great experience.

rental agent very helpful and friendly

Questions answered Info received Unit rented That was the easy part

The lady inside was exstreamly friendly...

The lady inside was exstreamly friendly and efficient, got exsactly what I needed quickly .

Reserved online for an online price

Reserved online for an online price, but when I signed the paperwork, the price was different, and the worker, Michael, has had to go to the regional manager to get the approval to meet the rate and then credit me back the difference. Should be easier for the store representative to correct this error. Overall pleased because of the efforts of Michael to take care of me. Michael is fantastic.

Booked online

Booked online, went in and finished the process. It was easy. Thank you!

Dora was amazing she was very helpful...

Dora was amazing she was very helpful and knowledgeable. She explained everything and was very quick and efficient.

Clean

Clean, secure facility with helpful friendly employees.

COUNTER PERSON KNEW HIS JOB AND WAS...

COUNTER PERSON KNEW HIS JOB AND WAS VERY FRIENDLY.

Top notch customer service.

The 2 young men that were working. Peter and Joe I think that was their names. Top notch customer service. They should be commended.

The staff was very friendly and

The staff was very friendly and. Explained the rental process and walked me to my unit and the easiest way from the parking lot to my unit . she also went thru the contract step by step .

Experience was good

Experience was good. The attendant was great. The only uneasy thing was learning the extras at the time of checkout. The process would've ran smoother if one the initial call I was told upfront about the lock option and the insurance. But I like the facility and great and I feel safe leaving my things there.

Great service

Great service, clean facility !

Great service by Peter and Joe as well...

Great service by Peter and Joe as well as a great rate!

Very friendly personnel

Very friendly personnel

Go and look first

Make sure to check out the unit first!!! So in my experience I reserved a 5x10 unit. When I showed up they showed me a unit the was a 4 x 12. Yes it would be almost the same square footage but it restricts you more on what you can put in there. So please make sure you go and look at the units and ask if they have

Quick and easy rentals

Quick and easy rentals. Great customer service.

Very helpful staff

Very helpful staff. (Ask for Mike). Everything went smoothly while doing this transaction. Facility is clean and appear well maintained. The only thing I do not like is having to leave your vehicle to put in the enter and exit codes.

Nice facility, unexpected fees

The facility is clean and secure. They did have unexpected "fees" at checkout though. Regular monthly amount, BUT we only allow this one specific lock that we conveniently sell (one time charge), AND we also require that you purchase insurance through us to cover your belongings (additional monthly charge). I wasn't thrilled with the last minute "required" add-ons, but I needed to store some items and I liked the facility itself.

I recommend this location to all of Lewisville. Cool And Clean. And thank you Jonathan for your speedy check in.