Public Storage - Highland Village - 4800 Village Pkwy

Public Storage Highland Village

I have never used a storage facility before, so as a first time customer, I am highly pleased. Marianne is the sweet woman who helped me get everything set up! She was insightful, helpful and has a wonderful sense of humor! Thank you for making this process quick and easy!

Fast and easy rental and check in.

Fast, easy and secure online rental. This facility is nice and very clean. Prices are fantastic.

Really Awesome Experience

Really Awesome Experience in terms of assistance and service

Great service very clean facility

Very safe and comfortable facility

Quick and Easy

The process was quick and easy. Also the price was the cheapest I could find!! The property is definitely safe and secure.

Great property!

When I arrived, the unit was very clean! My unit was not too far from the door. And the bathrooms were clean! When I asked for toilet paper for the bathroom, it was brought straight there! Thank you!

Amazing move-in experience

Move in was quick and easy with the provided carts and use of elevators. Although the passcode entry can become a bit annoying after a few trips, it’s nice knowing that my belongings are safe.

Easy affordable and nice

First time renting a storage and it was so easy and clear

Totally satisfied

Awesome customer service and the unit is clean and secure.

Very secure, clean, & dry facility

Great facility for storing property. Wish I could’ve done the entire check in on-line but if you don’t buy their insurance they won’t let you. So, two masked people standing 6 feet apart have to try & communicate! It took at least 20 minutes in the office before they even realized the credit card readers weren’t working. That took another three tries to get the credit card number right. Anyway, the stuff is safe & that’s what matters.

Customer service

It’s a nice facility but customer service could be improved. I wasn’t aware that I could receive a tour upon request. I think it should be mentioned to all new customers.

Fantastic Customer Service

It was pouring down raining that day and I was greeted with fantastic customer service and convenient storage.

Everything was great

Everything was great. People at the front desk were amazing. The cleanliness and keeping safe were top notch.

It was generally okay!

It was generally okay! I loved the security the most!

I enjoy the cleanliness of the space

It was very clean. I have the perfect amount of space to move out

Rented a 5x10 and it went very well.

Eileen and Cynthia were very friendly and helpful. The location is very clean and secure. They explained everything in detail.

Good customer service

Good customer service, Fast to get signed up.

Nice cool building with restrooms

Nice cool building with restrooms. Very secure feel makes me comfortable storing my property here!

Great Experience!!

I had a great experience. The ladies in the Highland Village location were AWESOME!!!!!!

Nakia is awesome!

Nakia is awesome! Friendly and helpful. I appreciated the follow up call the following morning to confirm our online reservation. She made certain we understood where everything was and how things worked. She is a keeper!