Advantage Storage - Highland Village

Great clean

Great clean place and was easy paper work

Looking

Had the pleasure of visiting your facility. The young man that assisted us was excellent. His customer service was great. The facility was clean and priced fairly we will be moving to area in near future and most likely will be using you. You should be proud of your employeeﾃ｢竄ｬ邃｢s Preston was great.

Awesome move in experience

Move in was super quick and easy, the unit was exactly as expected and facility was extremely clean and well organized.

Excellent facility, Fair Rates, Great on-site team.

Great place to store my Rv and Boat. Mgmt team very helpful.

Easy, clean, and affordable

This is my first storage unit experience and it was way easier to get set up than I thought it would be. Great customer service from the ladies in the lobby, they answered all of my questions and got me set up right away. The pricing is very affordable and the lease agreement is straight forward.

Not a good move-in experience

I had to upgrade the size of my unit before I moved in. I went into the office to make the change. The lady showed me the new unit and I went on my way. The day of move-in, the office door was locked (the sign stated it was during office hours). I used the code they gave me, but the gate would not open. I called the number, and they stated they messaged the manager on-site and they would come help me. 2 hours later, still no manager. We were able to get into the gate via another customer. Nothing was offered to "compensate" me for the inconvenience. Unfortunately, due to this experience, I would not recommend this facility.

Just took possession, we will see

Office staff very good.

This is an amazingly clean facility

This is an amazingly clean facility. I like the options available. The staff is professional and the Property Manager, D'Vaughn, is honest and helpful. Place is worth every dime.

Easy setup, nice people

I was able to get a storage spot in just a few minutes, good looking place, nice people and large facility.

Great customer service

Very happy with this facility and the team up front.

Over all everything went well.

This unit does offer good customer service. There is more paperwork to sign than most storages. The out going keypad is not convientant for customers, however, it is very secure.

helped when i realized I needed a bigger unit during movein

Very friendly & helpful

The owners were wonderful and answered all our questions. They made the process go smoothly and very pleasant.