Public Storage - Irving - 100 N MacArthur Blvd

Charged us double for the site

I got a site to store an RV. The advertised price was $50/month. After I signed up and they assigned me the site, they told me that the site was actually rented to someone else and they had to move me a couple of sites over. Then the charge for the site went to $100/month! They told me this was because "I" switched sites (THEY made me switch sites!) and that the discounted price could not be carried over. BAIT AND SWITCH! I am currently trying to resolve this with them, but if they don't give me the original price, I'm moving out.

Okay for the job

Pros- Affordable Easy to get set up Cons- Light was out when I got to my unit

Friendly service and great access

I needed a place to store my boat at the last minute and they helped me to get a place close to my house and also added my other storage unit so all I have is one bill

Ist time renter good

Good location. Repairs were in progress. Good thing Krystal advised us about this activity and where to look for unit number She Krystal was very knowledgeable in presentation so Kudos to Miss Krystal

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It was an easy process. The staff helpful.

Best place in Irving!

Shannon was sweet, quick, and gave me a great deal!

Excellent customer service

Excellent customer service

Public storage in an emergency need.

Ana, the Manager was excellent.. she heard my emergency reason for needing a unit, like yesterday.. she was great, patience, knew her units and Really quick was her response.. I love it, had no hassle, gave me a clean unit.....it was good customer service.. I really like those kind of folks that knows her stuff..

Ana was excellent today with proficient , professional, and prompt customer service. I would come to her every time I need help at public storage. Keep her , she is Awesome!!!

Everything was great Brandy was awesome ...

Everything was great Brandy was awesome helped me thru everything explained all paperwork just the gate code not working was the only problem

Office staff always greets you when you walk in, very clean, gated community and easy access!

Ana and brandy great customer service. Ana best manager this store has had she will do anything she can to help.

Brandy, seems to be a very nice young lady, she gave me all details I needed to know, and answered my questions about my unit. Thank you for the service. Take Care!

The office personnel are always friendly and professional. They have been tremendous help and I hope to continue our business with them for a very long time - well done!! I would recommend this PS site to anyone. Thank you for your assistance.

The employers are very friendly

They very honest and always there to help if any questions

Does size matter?

Willing to charge more for a smaller unit with proper garage door type opening. Larger units have small for ways making it difficult to move furniture in and out.

Good experience so far

Both workers: Property Staff Shannon & Carmen were helpful and nice. The location is very close to the highway .. all kinds of storage are there whatever size you need. The neighborhood is not bad either many places are around, & the price is reasonable. Good to go guys !!