Irving Storage

潇摯

Overall move in process went well. Was a little underwhelmed with the front desk staff. They gossiped and often talked over me about the gossip while I’m was checking in. Then one of the girls said she would show me my unit but ‘forgot’ about me 5 minutes later because she was ‘on her phone’.

Friendly, efficient service

Clerk very helpful, walked me to the right unit and printed me a map of the facility so moving-in my belongings, turned to be much easier (as you can easily get lost in the multi-unit building.) Good service in general.

New move in

Good location, pricing fair, not very helpful in moving, asked a customer to help me move my washer and dryer. Had to buy my own lock as well, were as others are included.

Storage

Pretty good area , good service and location

Excellent service

The front desk lady processed me within 10 mins and was very nice

Awesome!

The ladies at the front desk were awesome and helpful. You could tell they genuinely wanted to make sure my husband and I had a good experience all the way around. The facility is very clean.

Customer service was wonderful!

Very helpful and reasonably priced.

Nice

Low price..very good service, access

So far so good.

Just checked in. Overall it is a good choice. Maggie is very friendly. Sounds like their online account access needs some improvements, while I have not tried it out yet.

Quality facilities, Need more staff

The storage facility was great, and customer service was always nice! However, I had to call multiple times to be able to pay and was told that someone would call back to process my payment. I was never called back and had to initiate the call every time.

Excellent value

The facility is very clean and easily accessible. I would have given it 5 stars except that the size unit we needed was only available on the second floor. It was significantly warmer there than on the first floor and there was no sprinkler system. The staff said that it is in the process of being updated, but I am a bit worried about the lack of fire protection.

Great service; nice place; good price, easy access.

Thank you Sparefoot for your help!

great

nice place 123456789101112131415