CubeSmart Self Storage - Frisco - 9500 Frisco St

None.

Kaylee was exceptional. You guys are dramatically over-thinking your feedback process. Asking me to write some minimum number of characters is a deterrent to feedback, not an incentive.

Clean facilities and good price

Clean facilities and good pricing!

Excellent customer service

I was in Dior need of somewhere to safe to store my items, cube smart definitely helped me with what I needed. Gravely appreciated in terms of customer service and pricing!!!

Perfect for what I needed

Just needed a small space for a few things. This was perfect, and I got a great deal.

Great help and customer service

Great help and customer service but the price is a little high comparably the larger the unit.

Storage Happiness

I am very happy with the customer service by Cindy and the professional appearance of the storage facility. The pricing was fair and the available space for my RV was perfect. Thanks

Happy Customer

I am very happy with the whole reservation and CubeSmart Storage process. The storage area is clean, the facilities are in great condition and my RV parking space was open and waiting for me to park my vehicle. Thanks for the great customer service. Richard

Was A Very Pleasent Experience.

We Were Very Please With The Attension Given To Us By The Manager Awesome.

Easy

Great, easy process. Staff made it easy

Great service. Very clean

The onsight manger was incredibly friendly. She went out of her way to make you feel welcomed.

Very helpful and kind.

I needed to find a small storage unit near my home to hold miscellaneous items. I did on online search and decided to start by looking at the cheapest facility first. What luck! I worked with Robert on both my reservation and "move-in" day. He was professional, informative, and very personable. Through the course of our discussions I mentioned that my son is the Army National Guard and he told us about an additional discount offered by the facility. - What a nice surprise!The unit we needed was a small unit - 5 x 5, is outside access and not climate controlled. The unit is easy to access and was clean for our move in. The facility is easy to access via secure coded gate entry, has a security system, and has 24 hour onsite property management.The only negative surprise was that when we signed the paperwork on move-in day I was told that we had to purchase monthly insurance on our storage unit, which for our 5 x 5 unit was an additional $12/ month. Robert did state that if our home owners policy covers offsite storage that we could provide the facility that documentation and they would then waive the insurance fee. Otherwise, a pleasant experience.

Cynthia was amazing!!

I like that you can compare location and see pricing for available units.

Amanda what GREAT!!!

Wonderful customer service I will recommend CubeSmart to everyone!!!

Very accommodating and helpful.

Overall it's been a great experience, thus far.

Awesome Experience.

The manager had everything ready for us when we arrived. Very efficient and friendly. We are very pleased with the unit that leased and the facility.

Horrible first experience, but management stepped up and made it right after I filed a complaint.