CubeSmart Self Storage - Frisco - 12250 Eldorado Pkwy

Great easy move

It was a seamless move into the storage the customer rep was very heloful

Very clean facility with wide drives. Easy to move a trailer.

Very clean facility with wide drives. Easy to move a trailer. Great customer service.

Fantastic Facility and Staff

Great facility and the facility manager is awesome

Clean and simple

The facility was clean and the manager made the process very simple

Human Again!

Although transitioning is a trial against time, THIS CubeSmart was willing to go beyond it's policy border. We were 3 minutes late to the access gate and had our toddlers with us. They allowed us in! What human kindness!

CubeSmart on Eldorado Pkwy is the best around!

This CubeSmart has the lowest price in the area for storage. I recently moved and needed a new place to store my things. I was able to upgrade from a 5x5 non climate controlled to a 5x10 climate controlled unit for only a little more a month. The place is impeccably clean and the staff are the most helpful I have encountered. I recommend this CubeSmart everyone!

Excellent customer service

The manager was extremely helpful and friendly. Also, got my first month free. Would recommend.

Likely

Great facility the woman was very nice I would highly recommend this place where she was just a little bit cheaper per month

Clean, safe, and convenient.

Great customer service!! Place was very clean.

Good service.

Positive overall experience. Good customer service and clean facility.

Easy move in

Needed a storage unit after moving that was good price. Just wish they gave military discounts to retirees not just active duty.

Great storage place

Great service great hours, really glad I booked with them

Good job

They were very good and helpful

Awesome customer service and very clean!

Wonderful facility, very clean. The customer service was incredible! The staff was so friendly and helpful. There are cheaper storage places in the area, but we were too tired to look any further after being on the road for 3 days. The only thing that I wish they would change is that if you're in your unit after 10 pm, the gate won't let you out. We, along with others, got trapped. We had to call the central 800 number to get out. Very inconvenient.

call center mix up and lock in

Overall this was a great experience. I was quoted a different price when I called verses what they were able to give me at the front desk. because of the mix up; the front desk personnel were very apologetic, they allowed me a 24 hour access for that night. IT was very helpful, however the code didn't work and we ended up locked into the facility and 1 am. A call to the central number got us out, however I was told the facility would call me the next day and they never did. It was just more of an annoyance than anything else.

The best service around

We couldn't have found a better storage facility. The manager who lives on the property is very friendly. When you walk into the office the place smells very clean and nice. Very well taken care of. The storage had plenty of space. Open 7 days a week. Excellent service. We highly recommend.

Was not the actual size needed

The unit was not the actual size needed due to Frisco's fire safety law. I was directed to the facility on 9233 Westridge BLvd Mckinney Texas 75069, unit 4019. This unit was much nicer and he provided excellent service since it was about one hour before closing. I was disappointed that the Frisco facility actual size was different. It was very stressful. The Frisco agent was very nice.

Very professional