Public Storage - Missouri City - 9544 Highway 6

My public storage experience

The staff was friendly and very helpful. They were very detail and making sure that my rental space was the right fit for me and my needs

Individual who assisted me was...

Individual who assisted me was knowledgeable & professional

Service was great and Ron was...

Service was great and Ron was professional and very knowledgeable.

I did not like...

I like the facility but I did not like the fact that I was not aware before hand that I had to pay $20 for a lock and that I have to pay $15/mo for storage insurance. I do not like financial surprises.

convenient

convenient, clean and friendly staff

Bad experience

Upon moving into Public-storage. I had already experience problems the night before of the storage closing at 9:00pm. While moving in the excess code would not let me excess the elevator with items to take upstairs. Therefore, the door to my storage was open with the door unlocked all night. I tried to call someone with Public Storage and was unable to get a call back so I left a message. I had to leave my items in the lobby by the elevator and my storage upstairs was unsecured door Open all night. The next morning I received a call from the storage about my property being unsecured and I needed to secure the property with a lock. As I arrived at the property to finish moving my things in. One of the workers approached me in the hallway asking about the property by the elevator, I told him it was my property. He then asked was the trash that was left mine? I told him yes, I will get it. I did not see a trash around. He said we don't keep a trash bend around. Which I thought was unusual. As I secured my property, leaving the property, punching in my code. This same worker walking up to my car to ask me did I get the trash again. I felt harassed and not considered at all. I refuse to be treated as a child. I drove off. I will never use this storage again.

So far a good experience.

So far a good experience.

Very Impressed

I was so impressed from my call about information to meeting Ron. Total professionalism. I truly recommend this company to any and everyone.

Excellent service

Excellent service. Knowledgeable helpful staff

Smooth process

Smooth process, no contract, move in specials

Reserved storage

Great customer service!

Very helpful and professional

Very helpful and professional

Great staff, very convenient and clean facility! Customer satisfaction in this modern location.

The facility is clean and secure.

The facility is clean and secure.

Great Customer service , Denay is The Best ?? Oh My how Do i Enjoy Her Service she's So amazing ??

Everything was excellent

Everything was excellent. No surprises, place very accessible, clean, and personal was cordial. Definitely recommend.

Site manager was very knowledgeable

Site manager was very knowledgeable, and polite. Nice facility. Polite staff.

Amazing place! Manager Ron was extremely polite, welcoming, answered all of my questions, and had me with a storage unit within 10 minutes! Gave me the most bang for my buck being a recent college graduate moving back home.. I HIGHLY recommend this location and his services to any and everyone.

Awesome experience

Awesome experience. Wonderful staff, who assisted diligently in the process of my move.

I was very impressed with the remarkable service provided by the staff upon visiting, viewing, touring the property from start to finish. They were thorough and diligent in explaining the terms of the contract. They offered additional items to purchase as well as information on the facility that was necessary in making my decision, such as: gates, cameras, elevators, conveniently located and accessed. Even my father was impressed with the cleanliness of the facility. Very professional staff who took care of all our needs, made me feel very comfortable about my decision to secure a lease for storage.