Public Storage - Dallas - 1611 Chestnut St

Amazing in store Customer Service

The experience was great and the agent at the store was phenomenal! Grateful I found this storage.

Great customer service

I recommend this location to anyone. We was greated by Joshua he was very welcoming and assisted us. He even walked us to our unit. I'm glad I chose this location. Josh did a good job.

razy no carts closes at 6,1 elevator which is a10 minute wait. 0

directly across from dpd and Marshall office, but closed at 6. staff is awesome but rule of this facility is just stupid. no parking at all. so much s we security to get to storage, WHY? WHO EVER MAKES MAJOR DECISIONS FOR THIS LOCATION NEEDS TO RETHINK BECAUSE CLEARLY THIS IS A VERY BUSY PROPERTY AND IT'S DIRECTLY ACROSS FROM 2 POLICE AGENCIES. PARKING IS SO LIMITED AND CARTS ARE TOO. 1 ELEVATOR GOING. IT DOESN'T SEEM LIKE CUSTOMER SERVICE IS FOREMOST AT THIS PLACE. SUCH SECURITY AS Y'ALL HAVE IT SHOULD BE NO PROBLEM STAYING OPEN LIKE ALL OTHERS WHO ALSO HAVE HOMELESS PROBLEMS. THIS IS A HARD PLACE TO STORE STUFF AT. 2 CARTS FOR ALL THOSE UNITS. 1 ELEVATOR. MAYBE CORPORATE DOESN'T KNOW ABOUT IT. IT'S S NEW PLACE, DON'T GET IT

Good Customer service

Great customer service and friendly atmosphere.

Amazing staff and beautiful facility

Was a very easy and simple process to get my unit. The staff is AMAZING helpful in every way. Very secure and safe. Highly recommended

I thank everyone were great

I would recommend this facility to friends and family I think they did a great job helping me and I appreciate on the thought they put into it thank you

Pleasant experience.

I would recommend this facility to family and friends.

Feel secure

Awesome lot of security super clean

Very responsive and helpful.

Had to change my move-in date through no fault of the facility. They were responsive and helpful throughout the process. The on-site personnel are great!

Parking cramped,people hoard the carts.

Parking cramped,people hoard the carts.Place is squeaky clean though,and staff is good.

Best price in town

Best price in town, brand new facility and everyone was very helpfull

An amazing facility

This place is Amazing! Well kept! Clean! And the price is definitely right!

Great experience

Kimberly was very friendly, and efficient at her job. She made the process fast and understandable for me. She has a great attitude and excellent customer service skills for the job.

Great customer service

Kimberly was awesome! She was very pleasant to work with. When I selected a unit that was too small for my things, Kim was able to cancel and get me into a larger unit very quickly.

Great modern storage building

Kim was a great help an always pleasant anytime I came into the office to ask a question also I love the fact on how secured the building is it truly makes me feel safe leaving my belongings in the building

Kimberly was a tremendous help and...

Kimberly was a tremendous help and y'all were very efficient with the onboarding process.

Thanks Laura & Kimberly for your...

Thanks Laura & Kimberly for your excellent service!