Public Storage - Austin - 7200 S 1st Street

Mentally Ill Or Intoxicated People Living in Units

Saw two different people living in units, one cooking in a unit with a camp stove and one who was talking loudly on speakerphone who was there for about 5 hrs getting either more agitated or intoxicated

Hidden charges at signup

Apparently this place requires you to purchase $15/month insurance and a $20 special lock, which makes the “$1 first month’s rent” promo useless and insulting

Dawn Lauren are awesome

Lauren and Dawn are really great, very helpful and easy to talk to

Well she was awesome

Well she was helpful an I'm thankful

Excellent Customer Service

The facility is great and the move-in was smooth and easy. Great location for those that live in South or South-East Austin. Clean, well lit, and an abundance of security.

Lauren was awesome!!!!

Laurnen was awesome. Very helpful.

Clean

Overall good clean and price is ok

Great Value in a good location

Happy with the service and accessibility of the property. No complaints.

Easy and affordable storage

Can pull right up to the unit to unload

Great experience!!

Really a quick process of gathering information, pricing, availability, and making the reservation. Price was fair and completing the transaction was fast and exceeded my expectations

Great Location and Prices!

Needed a storage unit on the fly as I was moving into a new apartment complex. SpareFoot gave me the options I needed and Public Storage was the perfect fit. Perfect location, friendly and helpful staff, and the units are clean and priced just right. I would definitely recommend this location.

Jennifer was very friendly and helpful

Jennifer was very friendly and helpful. I was in and out with all the info I needed and keys in my Hand very quickly

So for so good

So for so good. Did report a leak in our unit. Hope they fixed it.

I loved the service I received the day...

I loved the service I received the day I came in, I had called over the phone and made a reservations over the phone originally but once there I was helped and had my storage and information needed asap!

Nick was of great help!

I had to move in fast on a Sunday, and nick made it happen.

Perfect Storage for what I need and Price!!!!

Lauren went above and beyond to help me. Asked me more or less what I was storing. She said can I show you this storage its about 5' longer. Showed it to me and I said how much. It went up like $20.00. I said let me take this one. Lauren made my day. Thank you Lauren from South 1st Public Storage. You are the Best.

Really awesome customer service

Really awesome customer service. We were taken to the units so we could see the actual size. The girl that helped us was really friendly and very knowledgeable about prices and offered us the Labor Day special. We were greatly impressed because the premise was nice and clean. Would definitely recommend anyone that needs a storage unit

The Public Storage personnel at the...

The Public Storage personnel at the 1st. St. Austin location went above and beyond expectations to fulfill my needs in looking for a storage unit. Thank you Valarie and Christine for being so courteous and friendly. Your customer service went above and beyond other storage associates that I had shopped expectations. I will definitely refer my friends and family to your Public Storage locations when they need to store away unused items.

James helped me out

James helped me out. He was awesome, he showed me my options even though i set everything up online. He did a great job talking through everything and explaining it all. I would give 5 if there was a/c or fans in at least the halls of the storage. I was dying miving all my stuff in

Luanne was so amazing and caring

Luanne was so amazing and caring. She took her time to explain all the rules and amounts to us. She went above and beyond!! Great customer service