Public Storage - Old Hickory - 15025 Lebanon Road

Easy Setup, Unit had green liquid on floor upon arrival

Setup online was very easy. When I got to the unit and opened it up, my paperwork and lock were on the floor. There was also a green liquid that had leaked from a nearby unit on the floor. Had been there awhile. I put plastic down before putting stuff in the unit, so its not a big deal. But I took photos of it just in case. The facility is in a fairly good location off of Hghwy 70.

Great experience! Super-friendly customer service!

I just moved in a couple of days ago, and while the layout of the property is a little confusing and the pavement needs to be replaced, the unit was very clean, and the woman working at the desk could not have been more friendly and helpful. Can’t beat it for the price!

Perfect

Great place,location and price

great experience

My online reservation was smooth and easy and saved me money! And it was recommended by the people at my storage facility. So I greatly appreciated that. The team at my location is great to work with. Thank them with me!!

Nicegood

Nice very nice high five

Very friendly staff

Very friendly staff. Were helpful on signing up and made me aware of specials for storage units. Very happy.

Great customer service by Ashley

Great customer service by Ashley. She is an awesome person. Thank you Ashley.

Awesome experience

Rented a spot and the manager was very thorough with renting the spot with us, have us a tour to make sure the size was what we wanted. She also explained every aspect of the contract we were signing. The rental agreement is month-to-month which is great

The whole experience was simply and...

The whole experience was simply and easy. And the representative Andrea was very friendly and had good customer service.

i'm highly satisfied.

i'm highly satisfied.

For me

For me, the lanes are too narrow creating passage problems. The other day a truck was unloading and no one could pass to get to the exit. I have also had to ask other patrons to move to the side so I could pass. It is an inconvience. Other than that, the staff is nice and very helpful.

Facility is clean, and Shemika at the front desk was very pleasant and diligently took the time to explain the paperwork and make sure I got the best suitable size unit for my needs

Shemika was the associate there and helped when my key broke inside my lock. She was very helpful and was able to get the broken key out. She went above and beyond to help me.

Omg! Shemika was so great! I came in to make a payment for a friend and her customer service was so awesome that I wanted to rent a storage space and didn't need one! I would really recommend this location for any of your rental needs!!!!

I had a wonderful experience with Shemika. She was extremely helpful and answered all of my questions. I will most definitely come back for my storage needs as well as refer my friends and family.

Windy is always has such a great attitude. It's always nice to run into her when I'm there checking on my sons unit. She always will wave and say hi. Anyone looking for a storage should rent here with Windy. Property is clean and service with a smile. Great prices too.

The representative was knowledgeable

The representative was knowledgeable, efficient, friendly and courteous. She made sure we had and reviewed pertinent information. She made the process efficient and thorough. Very impressed with the staff and facility.

Public Storage is great

Called came in and had a unit that worked for me friendly staff clean lot

Excellent

Windy is the best! Excellent Customer Service! Also offer good suggestions for packing needs & wasn't just trying to make a purchase. I had seen several reviews concerning Windy. She by far exceeded the reviews.

Good prices, nice staff

I got a great online rate for my storage unit, and Windy was incredibly friendly and helpful.