Public Storage - Chattanooga - 2212 Polymer Drive

Awesome customer service

This storage facility had the best customer service. The unit is fine, no problems, but Craig made the transaction smooth and easy. 5/5 recommend.

Great experience with Tori. Great customer car and service.

Great overall experience! Tori is a breath of fresh air in customer service.

They are very unprofessional

I reserved 2 storage units today online and made reservations and followed up on the number they provided. They verified my reservation and I processed there. When I get there they say they don't have storage space. My question is why they tell me to come there and they can't accommodate me

Overall great place

The only downside is the slanted driveways between units. This makes unloading with a box truck more difficult.

very clean facility

The facility is very clean and staff is very helpful

Great customer service!

Tonya was the best in helping get a new unit. She went above and beyond giving exceptional customer service ! Thank You!!!!

Great service

Tonya and Barbara are awesome they are always very helpful to me and have great advice as well.

Nice storage

Very accessible and nice location.ove the online service.

Great location nice and secure

A very way move in process, 1st time I’ve ever needed a storage unit. So I did everything online, they code was sent directly to my phone and the lock and key were there upon arrival. Secure facility with gated access and away from the main road. No complaints I would definitely recommend and use their services again.

A++ Perfect!

Great location and great customer service!

Smooth and efficient

Smooth and efficient move in and transaction.

WHY WAS I BILLED FOR MY SECOND MONTH ON...

WHY WAS I BILLED FOR MY SECOND MONTH ON R785 WHEN I WAS TOLD THAT IT WAS FREE??? ALSO, WHY HAVE I HAD 4 INCREASES IN MY Q725 ??? IT MAKES ME WANT TO MOVE OUT... WILLIAM COFFEY

I was in constant communication after...

I was in constant communication after starting my journey from Palm Springs California all the way to Chattanooga Tennessee. During my 2000 mile trip however, I spilled some water on my contact information and final address in Chattanooga. I can't recall the woman I spoke with but she texted me the address while 3-4 hours outside of Chattanooga and kept open a few minutes past closing to make sure I had everything I needed to start off loading my moving van. Well beyond what most companies would do. I highly recommend the storage facility where I ended up. It is close to the airport. The Saturday team working that day were exceptional. I couldn't recommend them enough. Troy Molitor.

Best Experience in 4 years of storage

Barbara called 3 times and emailed twice to firm up the date, time and type of unit. When I moved in early, she already was on it and the paperwork was ready. 5 minutes and I was unloading. THE ONLY Downside is the coming industry monster; 'we have our own special (specially priced too!) lock. It's a barrel lock that you'll pay $10 or less at a hardware but at Public and Extra Space, $21/$16.

Very clean and easy rental online

Very clean!! Very easy to rent online and people there was very polite. I would use this storage place again!!

Great Value!

The 5x5 was a lot more spacious than I had anticipated for the price. Very clean also.

Great storage option

Very clean facility and friendly staff

storage for child moving home from college

Started the renting process online which was very easy and when we got to the unit it took less than 15 minutes to finish the paperwork. The unit was very clean. Very pleased with the customer service!!!

Great space, with a friendly face

I had one of the best and the friendliest help to assist me in obtaining a unit. The area was very clean. The hallways were not blocked and easy access to my unit. I feel that the price and accommodation were outstanding

See below

Friendly staff and prompt service. Reviewed all requirements, benefits and options quickly, efficiently and knowledgeably.