Safeguard Self Storage - Philadelphia - Oak Lane

Great Service

My husband and I were at the facility after hours Unloading our truck. Went to my unit...left it open to go get more stuff from the truck as the door closed I realized I had sat my keys down in the unit🤦🏾‍♀️. Now we were locked out of the unit and the car. The office was closed. I used to online chat got intouch with Kevin from the Frankford location who got in Devin who was driving home...In less than 10 minutes he called me and had accessed my account and gave me my entrance code....AMAZING!!

Good spot

The facility is very clean. Also, the way the facility is set up makes moving things in and out a lot more easy. I just moved a few things into my unit yesterday, but so far so good! 5 stars all across the board!

2 high

Raising prices on stuff that's just sitting.

Good service.

They knew my need to have a bigger space and helped me. Thanks.

Neat facility, convenient, and very professional staff

Unfortunately, some storage facilities have mice. This one had a few signs this past winter. But in fairness, the city was overwhelmed with mice this past winter.

great

I shopped around before making this choice and the prices are much better than other places. They are even a little lenient when it comes to the date for payments.

Storage fee increases should be reasonable.

The facility is maintained well and is a convenient location for me. The video surveillance system gives you a sense of safety. Not all of the staff at the facility is welcoming. Don't like that the carts are generally chained and customers must leave a driver's license with the staff in order to use them. When the office is closed, you don't have access to the carts. A 35% increase in my storage fee after one year seems quite excessive.

Rating

I have no problems with the facility. I would prefer that the storage fee to stay at stable rate instead of annual rate increase.

Always bright, clean and front desk person always friendly

Never had a problem, front desk person always curtiuous. Could use a break on the price though!

Expensive Storage Facility

The facility is clean and the staff is helpful. However, the company raises the monthly rent buy the highest percentage allowed in the contract every single year!! Ridiculous!!!

A perfect place for your storage needs

What I like the most about Safeguard Storage is the ease of usability and the customer service. It is a very clean facility and meets your storing needs.

Prompt and excellent customer service.

I had booked a storage space. And when I went in to check it out, they realized that it was a small one with a vent. And immediately, they gave me another one and I was surprised. I could fit it everything that needed to go in there.

Great space and location

Hi have had no problems with space or staff and glad chose this storage facility.

Nice clean location.

With the exception of the prices, I feel that my belongings are safe and secure.

Its ok to rent there

I like the location because it's close to my home I would recommend someone else

EXCELLENT !!

We have been very pleased and satisfied with the staff and service at this locatoin. I have recommend several people to this location. The staff that i would like to give recognition to is CHRIS THANK YOU FOR THE GREAT CUSTOMER SERVICE.

Great service, haven't had an issue yet, wish it was cheaper

I enjoy your service but I have the smallest unit. The price was raised and no concessions were given to assuage the customers. You guys should correct this.

Great Service

I only had them for a month & so far so good, I can't complain. I'm satisfied

My moving in experience was good.