Public Storage - Portland - 1621 NE 71st Ave

Cheapish in space and in mind

Staff seems just a smidge on the judgy, presumptive, nosey and passive aggressive side. They took turns checking me out as I went through my car reorganizing and repacking things on an extremely hot Portland summer day. The next to last fella managed to say to me while making eye contact "Kinda a lot of stuff in the street ya think" to which I snottily sneered back that I was packing it in shortly. Now please note. It isn't a street. It's the extra wide private roadway of the storage facility and this here is moving day. We're talking about a few duffle bags, backpacks and spare tires all of which were behind the car and not blocking the path of travel for anyone else. I actually put much less in the storage unit then I had planned to. The whole purpose was to make more room in my car so I can take bigger higher paying runs with Instacart and Roadie but his comment and the way they each found their way to watch me and judge with disapproving eyes of my way of doing things and of living was enough to leave me not feeling comfortable. My purpose for renting the space is therefore not met all because of the fact that they just couldn't keep it to themselves and I likely will be moving my things out today if not the end of September. I mean c'mon man. Of course there's a lot of stuff I am the roadway area. You see I'm moving things into the unit I just rented. Given that 70% of everything I owned was lost between two storages and a van thief 3 years ago I'm nervous about storing anything and that's why I kept what was left with me in the car. You all at the PS could have just minded your business and given me a break on move-in day but you didn't. Thanks for nothing really as I have to admit the judgement and shaming eyes were about what I expected but hoped I wouldn't find welcome to Portland. Where grade school shaming never ends.

Flexibility

I only needed storage for a short time to store my car. The online process was easy and everyone I talked to was kind and helpful.

Great storage

Great storage place! I got a rad discount for $1 and the next month half off! The smallest unit fit my needs perfectly

Betty was so helpful!

Betty was so helpful!

The rates are too high!

The clerk was amazing. She was very helpful and kind. The rates are a bit much though.

Office staff, simply amazing!!!

Trace, was kind, helpful and very informative. He eased my way and followed though.

clean and easy

i like the easy access and secure entrance. sucks the bathrooms are closed but it's like that every where. keeping my stuff at Extra Space has been a good decission

This is a great place to store all the...

This is a great place to store all the things you love. I can't tell you how much I appreciated the help your employee was for me. I'm storing things in anticipation of moving. She guided me on decisions and was very understanding! I will definitely tell my friends to come to your facility. Lynn Bryan

So far so good

so far ok I have not yet seen the unit or spoke with anyone

Painless process

Easy experience, good staff one of cheapest options

Great prices.

We recieved great customer service and it made the whole process easy.

Erin is so helpful and professional!

Erin is so helpful and professional!

Amazimg customer service

Amazimg customer service. Erin was the best!!!!

review

everything was great except for the people who almost got into a fight outside of the facility

Very clean spaces locked Gates very...

Very clean spaces locked Gates very nice employees

Great smooth experience....

Great smooth experience....

This is my first time actually ...

This is my first time actually occupying a space. Every single person I spoke with made me feel like they were really rootin' for me. Everyone has needs. Companies have rules. Rules aren't meant to be broken. Rules can be bent a bit. "WIT" is a program that we teach at my company. It's designed to solve issues. "WHATEVER IT TAKES". Whoever checked me in used exactly his WIT because I only wanted that one unit. He explained the rules & that there was a method PS uses. With all due respect, I could not accept this other unit. I just could not. He very caringly accomodated my wishes. I was so overwhelmed I cried because my life had been interrupted unmercifully. He was tuned in. What a gracious employee. Keep up the Excellent work. Give your employees incentives to keep trying hard. 100.00 gift certificates. DO IT? for them. U create loyalty.

sarah was a joy to talk to she gave me all the information I needed and even helped me find a location with a unite size that fits me

Love this place great staff, especially Brittany, no matter what kind of day I'm having seeing her beautiful smiling face seems to lift my mood. If say get more people like her but that's not possible cuz she's amazing

Friendly and helpful staff! Avi is so sweet! First month $1 promo is the best if you're planning to only use the storage for a short period! Would use this company again in the future.