Extra Space Storage - 3095 - Mentor - East Avenue

Great customer service

Friendly and ready to get you your storage available right away

Rose was very helpful & informative. Customer service was A+++!

Rose was very thorough in explaining everything and showing me the unit that I ultimately rented. If you need a storage unit, go see Rose!

Good service

Did I get my $14.00 refund since my insurance agent sent your office insurance information the same day I paid? Thank you

Moved in and happy

Online reservations were a breeze.

DM Heather Brown is a joke.

My review is donﾃ｢竄ｬ邃｢t use this company. They treat ppl like trash when they try to sell other ppls things.

Employees could be quicker

The employee we first met when we looked at the unit was quite nice and very helpful. When we returned the next day we got a different employee who was nice enough and polite enough, just incredibly slow. The unit was very well kept and quite clean. I would definitely return.

Rude management

Your employees lie and treat customers disrespectful and are very rude. I will never in my life use any of your facilities

Horrible management and DM

Rude employees and DM heather brown. And bold faced liars.

NICE AND SPACIOUS

EASY ACCESS LOOKS ITS RUNS AND KEPT GREAT MANAGER IS VERY HELPFUL AND CURTIOUS. JUST RENTED THE UNIT AND I FEEL SECURE.

Best I have ever encountered, thank you so much!

Amazing very pleased with all aspects even more impressed with the staff! Location, price and awesome helpful staff, Thank you Soooo much!

Excellent value

Outstanding customer service and a great phone app too!

Great!

Nice facility, great location.