Public Storage - Yonkers - 400 Nepperhan Ave

Move in

Awesome customer service from Theo. He helped me finish the process of the initial purchase & guided me through the facility & showed me how to get in & out. Great employee you have

clean facility

clean facility and easy to reach

Itﾃ｢竄ｬ邃｢s fine

Iﾃ｢竄ｬ邃｢m okay with the unit, itﾃ｢竄ｬ邃｢s pretty big Iﾃ｢竄ｬ邃｢m happy

Unit is very easy to get to

I love the fact that the unit is close to me and that itﾃ｢竄ｬ邃｢s not hard to open the unit

Big and convenient location with a large loading bay and parking area.

Big old facility with very friendly staff. The only thing that sucks about it, is that there is no A/C in the storage area. With temps being almost 100 outside, you feel like you could die inside with no ventilation. The raised loading bay is great and they have ample parking. Another thing I noticed was that the doors to the units are wood and just use a simple padlock hasp. The units also have a very high ceiling, appeared to be almost 20ft. Stack for days lol.

Staff was very helpful

Staff was very helpful

Shaquanna was great

Shaquanna was great! Very professional.

Aaliyah was very helpful

Aaliyah was very helpful in orienting us to public storage. She helped us to understand how to use the service and how to get help when needed.

felt Welcomed

As soon as I walked in the door I was greeted with plenty of attention the staff was friendly and answered any questions I had and walked me Thur the whole process

Great service

Great service

Looks clean nice

Looks clean nice

It's good for the price but bring a flash light

Price is reasonable and the room condition is acceptable but there is no light. I can't see a thing without a flashlight. Staff were helpful and professional.

I had a fast n pleasant experience with...

I had a fast n pleasant experience with this company. Everything ran smoothly. I was in and out quickly. Definitely would recommend this storage facility to any one looking to store their property. Just a few days ago I suggested this to sum one I saw moving things out their house. Look at tht... I'm alrdy tryin to get u customers just by wrd of mouth lol. Gd Job..

Superior Customer Service

The property manager, Crystal was very helpful, patience and understanding to our needs.

Crystal & Arelis were extremely helpful and patient. I definitely recommend this location.

My family has moved 4-5 times in the past 4 years. We have had to move our items into storage previously and chose Uhaul prior to finding Public Storage. We will never use another facility to store our items other than Public Storage. The pricing is fair in comparison but the space of the actual storage room is abundant. The facility is top notch. The halls are very clean, and it seems very secure. The employees are all extremely professional and incredibly customer service oriented. I had the pleasure of working with Arelis. She was wonderful. She answered all of my questions and showed me around the facility prior to move in. She went through the contract with me which I thought was wonderful because many times you may sign something & miss the fine print. Arelis made sure that did not happen. She was patient, kind, and understanding to our storage needs. A absolute pleasure and highly recommend storing here than at the any competitors. I am now a loyal customer due to this employee interaction and this location.

The facility was very clean and well taken care of. The staff was extremely helpful on my move-day and went above and beyond to explain everything to you about the contract and rules. Crystal was my contact person and she very professional and courteous. One of the best experiences I've had with customer service since I hit NYC. Great Job! Would recommend this place to anyone seeking storage services.

I came to this office today to buy a couple of boxes and the service I received was amazing! Jourdan made sure to explain to me the different box sizes and uses for them and convinced me to buy 10 boxes (1 free) when I only planned on buying about 6. Aliyah and Domonique were also very helpful with getting my boxes to my car. Great staff indeed :)

All around positive experience

Aliyah was fast, helpful and friendly. Clean facility, and easily accessible.

Location great.....

Location great...... facility needs a bit of cleaning