Global Self Storage - West Henrietta

Angie is great!

Thank you great customer service!

Clean, fast check in process

Great location. Clean locker. Convenient carts and elevator.

Excellent Customer Service

Paul was so very helpful to me by reserving a unit for me before I left Idaho and then finalizing the reservation by phone when I got to New York. He was helpful with suggestions for the unit size and location as I would be arriving after the office closed. He also emailed me the pertinent information and made sure the unit I am renting would have good lighting to unload by. The unit itself met my needs. Besides all this help Paul also has a great sense of humor and eased the stress of such a big move. I highly recommend Global Storage/SpareFoot to anyone needing a storage locker.

Customer Service Rep was awesome

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Very Friendly and Helpful

Nothing but positive!!! Even though the office was swamped with customers, the woman at the counter took it all in stride. Never lost her patience and continued to help every person waiting.

Quick and easy

I made a reservation through Selfstorage.com and received a call from the facility within an hour and was in my storage unit in 2 hours.

Pleased with location near my home

Pleased with the ease of renting a unit

very easy

the people at the office were very helpful, i was able to move in the next day. they have an elevator and carts to make moving in easier

Great service and very friendly.

Very nice, easy to set up and the storage units are very clean and the property was well maintained

Fabulous customer service

Professional service; Spotless facility.

What i needed.

Dawn S was very friendly and helpful at the service desk.

Excellent

Only con is the security gate to get into the storage units is very slow to open, other than that everything is excellent

Good place

Good place and would use again

Smooth process but gate access code didn't work on return

Friendly helpful associate. All went smoothly except code provided wouldn't open the gate upon our return. Was able to slip in when someone else was leaving. Turns out it wasn't added in the system at registration. Other than that, all as advertised.

Very convenient

Very convenient and clean. Staff was very friendly and helpful.

My overall experience was great!

I worked with Tom and then Dawn. They both were very friendly and helpful. The facility is very clean.

Staff with class

This isnﾃ｢竄ｬ邃｢t Aiden leaving the review. A close personal friend. Long story short. Aiden suffers from anxiety and SAD (social anxiety disorder). I arranged everything over the phone for Aiden so when he would arrive there wouldnﾃ｢竄ｬ邃｢t be much for him to do. From the start of the phone call. The person was very curious , polite and understanding. Still had my doubts about Aiden going himself to do the finalization of everything, but everything went as smooth as clockwork. Your kind curious staff made him feel very comfortable and secure about leaving what little valuables he has to himself. So again Thank you, Gina

Great

The prices and location worked out perfect for me. Clean and friendly staff also.

Very nice facility

Very happy with everything and my 10x10 was the right size.

I'm very happy with my storage unit I moved into

My unit is good size. Very clean. The staff was very friendly and helpful. I would defiantly rent from there again and suggest it to a friend