Safeguard Self Storage - Ridgewood

Extraordinary Service

I’m extremely happy about renting the unit at this facility is close to my house the property manager was so helpful and professional he took time to explain every aspect and detail he made my decision easy. I need to move out of my existing unit because the price was too high for me to afford.

No complaints thus far

Hector, on move-in-day, was very helpful and reminded me of the protocols. The dollies and flatbeds provided by the facility were EXTREMELY helpful. Though a little more lighting inside the unit would be beneficial, I can provide my own wireless lighting.

Amazing help in a clean facility

I was contacted within minutes of making my reservation. Carlos was very informative and helpful, he answered all my questions and was very reassuring about the safety and cleanliness of the building.The storage unit was very clean and perfect for my needs. Had a very pleasant experience.

Quick and Easy

It was easy to do the paperwork and get the storage space. The workers were kind. The only downside was timing the free delivery service with my work schedule.

Clean, Best customer Service and Value for your money

Maryanna won my business with her awesome customer service. She answered all my questions and reassured any concerns I had about leaving my most prized possessions in storage. The facility in Ridgewood NY is clean, updated and has a vast array of supplies anyone needs for their moving and storage needs. I will definitely feel comfortable using any of Safeguard Self-Storage facilities again and I would highly recommend the Ridgewood location to family and friends.

Clean, friendly staff, great facility

They were amazingly helpful and the facility is quite clean!! He even stayed 5 minutes late to help me move in which really made my week.

professional service

They really interrogate you to get a locker, they are thorough and overall you feel secure with their service, the price wasn't too bad, there are some other little fees attached.

Excellent and affordable for the time being

The move in went well be prepared for a lot of ID verification, the people are courteous, and professional, there is only room for two vehicles at a time first come basis other than that I had a pleasant experience.

Gteat service smd transition.

Great and clean facility with reasonable pricing, very strict security, license, picture, social security number, they don't miss a thing.

Very friendly and honest.

the staff was friendly and accommodating, and the facilities were spacious and clean

I called safeguard for a last minute reservation, and they were nothing but accommodating in making the move an ease. The hours are reasonable for those who work to find time to get there, and the staff are very friendly and informative.

So far so good

First day at the facility, had great customer service and the units are clean

Nice people!

Thank goodness the people here are super nice. Just moved in yesterday and looking forward to my future visits. The price is good on my 10x10 and the location is convenient, but to me it's all about the people you're dealing with!

Very friendly and accommodating

I received a phone call within 3 minutes of my reservation! When I went to check out the facility, I inquired if I needed a larger room based in availability if they would honor a competitors rate which was lower, and they were happy to accommodate such. Overall a great experience. And the customer service rep., Maryann was awesone!

The customer service is great over the phone as well as in person. The place is surprisingly clean. It might be a new facility.

The storage unit is extremely clean. It seems like it's a new facility. Location is great. It's close to the L train off Halsey and M train off Seneca. The customer service is wonderful both in person and over the phone. And most importantly, the price is great by New York standards. However, there're a few hidden fees, which kinda sucks! But overall, I had a great experience.

It was fine.

I like the fact that half of my paper work was already done.i was in and out to enjoy the rest of my day.

I could park my car in the facility that very convenient i have access to a dolye without giving my Driver liscence n they have a garbage can....

Before choosing Safeguard located in Hancock Queens, I had visited other facilities. The bright lighting, cleanliness of the facilities and the hospitable staff is what captivated my attention. Keep up the great work.