Prime Storage - Bayshore - Pine Aire Drive

Todo perfecto

Todo esta lo unico que ay ratones

Large potholes in front of my space, and nobody take care of it

There are two large potholes 3 years ago, in front of my space 458, and I have been complaining but you don’t take care of it! When the vehicles pass by splash me out. Please I want this solved!!!

Son muy gentiles

lo único malo es que aumentaron mucho 26.00 dolares de todas maneras gracias

need fixed something stuffed

Need fixed fingers password and clean all ways

The light above our unit has been broken since we bought the unit

The unit serves our needs but the light above our unit has never worked

Price is to high

Price is to high. Also is a big whole in the entrance.

Rent increased, value and quality descreased

Mr. D's Storage, the previous owner, provided a better experience for me. Prime Storage increased the rental rate by $30/month, removed 24-hour access, and damaged my furniture when they installed a new lock system. I was ensured I would be notified of the lock change and receive my old lock back. I do not live in New York, however, months later when the lock system was changed I picked up the key and entered my unit to find my furniture damaged. I notified the office, they handed me a brochure and told me to file a complaint with the company on the brochure. I can't wait to move my belongings out of Prime Storage.

Changes are not positive to existing customers

I have been disappointed since it changed ownership. They replaced the door on my unit however it still does not keep dirt out. 24 hour access has been taken away. They have cleaned up the grounds and fixed the number pads. They have allowed cars and trailers to be parked along the fence which has caused several issues. I can no longer park in front of my unit, bc people complain they cant get through yet I cant park along the fence because that space is now rented to other customers. And the worst part of all is that my rent has gone up 40% since the change from $165 to over $210. This is quite ridiculous considering I have not been provided with enough positive change to make this worth while. January will be my last month here.