Public Storage - Raleigh - 3701 S Wilmington Street

Great place

Good place to store items . It's cleans an well looked after

Good experience

Had a great promotion running at a fair price.

Not a good experience. Frustrating.

Complicated reservation process. Made 7 calls and left multiple messages. Went to onsite office to resolve issues. Onsite office closed for renovations and gate not working so gate remains open going on multiple days now. Discount on rental showed up on invoice one day, no longer showed up the next day when I called customer service (in Texas) to process payment for exact same unit since no one in the office to take payment in person.

Amazing

Amazing website and storage facility

Fast

Fast, friendly, and informative.

Ease of renting

Great location, great prices, and very easy online rental process!

Public Storage Experience

I’ve had a very good experience with renting from any Public Storage in the past and I am returning for a 4th time. Customer service is friendly, open and very considerate and helpful. Each unit rented has been very clean and the right size. I look forward to this time around being just as wonderful.

Courtney and Amanda were very helpful...

Courtney and Amanda were very helpful and made sure I had everything I needed and even helped me with a smile when I wanted to return a few item I couldn't use. Great experience.

Friendly staff and easy access

Friendly staff and easy access

My experience with Public has been very...

My experience with Public has been very good. Amanda was helpful and professional at my appointment on Sunday when I secured my unit. Thank you, Amanda!

Best customer service I've had in a...

Best customer service I've had in a very long time!!

Great service & information !

Great service & information ! Two people at the store I went to made me glad I came there.

They worked with me on the space needed...

They worked with me on the space needed and had competitive pricing.

Clean and well kept facilities!

Clean and well kept facilities!! I'm definitely going to use this storage place again!

You have a wonderful employee at this...

You have a wonderful employee at this location!

Great customer services

Great customer services. Very detail, and listen to your concerns and questions. Every time I need to go to the office I get a respectful greeting, after " what can I do for you" with a genuine smile. No like, when you feel you are interrupting and with a long face "what can I do for you". Attitude goes a long away and is nice to find a positive, friendly environment at garner location. I Highly recommend.

The service was excellent

The service was excellent. With the express check-in it took no time to complete the registration. The customer service representative was extremely helpful and pleasant.

The attendant there has a great attitude and make you feel like an old friend when you meet her.

Tonia was amazing! Very sweet and helpful.

Unexpected events cause me to pack and be ready to move in less than 3 weeks! Living in my current condo for 3 years , I accumulated tons of stuff!!! Of course I needed a storage to put some of my items in because I am moving in with someone temporarily, confused and frustrated I went to this location and met Katie!!! She was so knowledgeable and answered every question I had. She showed me 2 units to choose from , explained the rental process all in 15mins!!! She made it so easy and stress free!!!! When you are stressed out people like Katie take the additional stress off of you by offering kindness & knowledge! It may be small but it was so much more to me!!! Thanks Katie again for making everything a smooth process !!!!!!