Public Storage - Pineville - 9026 Crump Rd

We have to wait 1 hour and half for someone to help us

The place is amazing! Costumer service was the one that let us down! Hopefully while we have a rent there everything goes well.

OUTSTANDING

Markee was a great help, he showed me the different units and got me setup perfectly.

Good space, good location.

Good space, good location, good price. Cost of insurance was a surprise, though.

Move in was a breeze

The move in was very easy. I was shown the unit before signing anything and was able to have all my questions answered. Very nice place to keep items you don’t need or when you are relocating.

Never again

They call early and too much. They hours are not long enough. My unit a truck can’t get too. Before your month is over your paying again. $1 special don’t exist 10 days later I’m paying another 40. The paper had so many number unaware of which 1 was gate code. Didn’t explain how to open unit. I’m moving my stuff to uhaul.

Great Service

Great service was given. Recommend

Outstanding Service

Experience customer service and experience. Keep up the good work.

Great CS

It was a pleasure dealing with the customer service rep working at the desk. She was polite and friendly. The facility is in a private location. The price is reasonable for the size storage. I highly recommend this place.

Awesome

The young lady that was there on Saturday dec21 was very helpful and patient she was awesome

Great employees

Great employees. Helpful and forthcoming with information

Fast & AFFORDABLE ?

Nice awesome service very happy

Rented with William today and had a really pleasant experience! Facility was clean and quiet and I feel really confident that my stuff will be safe and sure here! Thanks a lot

I came in to rent a few spaces from this property a couple of months ago. Today I received a call from the Manager William, who was checking to ensure my stay with Public Storage was going smoothly. I told him it was and I appreciate the times I come by the property and he waves and smiles or is cleaning and tidying up the property! I have my own business and I wish I had a few employees to help run my property this way and give good service. Thanks Public storage and thanks William

Great experience with excellent ...

Great experience with excellent customer service. Great rate and very helpful manager. Could not recommend higher.

Thanks for the great service William! I come in every month and I think it's so cool how you have my account up when I walk through the door from seeing my car pull up. Thanks for keeping the property clean, I tell you all the time that's why I continue to store here.

Angie always provides me great customer service. She was able to help me get my late fee waived and get a lower rate. Great company with a great staff.

I come here to make payments since it's closer to home. William has been helping me out the last few months. It's pretty cool how he knows who I am when I pull up and already has my account up by the time o walk in the door! Thanks Will!

Great customer servcie

We had great customer service and the location and pricing work very good for us.