Prime Storage - New Bern

Whitney

Whitney is the store manager and she’s excellent. Thorough great follow through and if there’s any problems, I hear about it immediately. She’s a winner!

Ok storage

Not a very secure place. Fenceline was overgrown in the back. Some of the fence was bent down that could allow easy access to foot traffic. The gate was left open. Staff was very friendly and courteous. Storage unit was clean.

Online process

Everything was so easy to do online. They even have a no contact check in process.

Excellent customer service across the board

I've been greeted by 3-4 different staff at Prime Storage, and each time have been treated with the utmost kindness, thoughtfulness, patience, and helpfulness! I'd never used a storage facility before and the preparations to move my possessions from my home to storage had left me overwhelmed. Your staff helped make this such a positive experience. THANK YOU, ALL!

First time using storage an it was a breeze

I was greeted with an enthusiastic personality. Steve was very helpful an knowledgeable, he help set up my lock for me. I felt like I knew him already. He was also training a new employee. I forgot her name an she was warm an nice. I let my friends know. You will be getting some more business. Thanks guys!!

No room

Great facility. Friendly staff. Clean and secure!

Steve was very helpful in making our move better.

Our move was not an easy one and Steve was the highlight of our whole moving process as he was not only helpful but his attitude raised our spirits up. Thanks рџ‘Ќ Steve.

A great place to keep your belongings!

Prime Storage on route 70 New Bern is a wonderfully run storage facility. It’s clean and bright, management is courteous and efficient. The layout provides easy access to your locker. I currently rent two units, one outdoor and one climate controlled. Steve helped me tremendously as I had a long distance move into the area, making it an easy transition. Truly a great place to store your “stuff”.

Easy access.

Once I moved in the process has been wonderful. I have easy access to my unit and I feel that everything is safe and clean.

Easy reservations online and easy check in.

Very smooth process of reservation and check in. Only thing negative I can say is I wish it wasn’t extra to have 24hr access.

Good place

Good customer service just wish storage units weren’t so expensive

Awesome Welcome

Upon arrival I was greeted with a warm I want to help you in anyway I can greeting. This made me feel comfortable coming from out of town. Awesome place