Prime Storage - Concord

Great Experience !!

The staff was excellent, nice , friendly, courteous , well timely.

Very helpful!

Al was super helpful and accomodating!

It was easy.

I was a little irritated at first because it seemed like we were playing phone tag but the process overall when we finally got together was simple and easy I got my emails I filled out my forms got them turned in I had no problems accessing the units the gate the only problem that I did have was trying to get out I did not realize there was a keypad on the left hand side at the end of the building and I kept pulling up to the gate and it wouldn't open, but when I called the office number the gentleman answered promptly tell me how to get out and it was easy and fast it was much appreciated

great place to park

Great place to park your equipment great customer service. they are the best in concord. been with them for 7 years

Great location and reasonable pricing.

Clean and safe environment in a great location. Pricing was also the best in the area.

Horrible

I've had a unit there for almost 20 years and while it was Depot Storage and we had 1 price increase. Since Prime has taken over there have been almost yearly increases totaling well over a 50% increase. I can't wait to get my stuff out of there. And there's never a justification for the increases. Horrible!