Public Storage - Durham - 3600 Kangaroo Drive

Did evening on-line

I did evening on-line was fast and convenient.

Clean facility, tight parking spot

The printer at this location did not work, so I had to visit the neighboring location to do all paperwork for the rental and come back to move in. Otherwise the facility is clean, well-secured, and the staff were very professional and helpful.

Great price, variety of sizes

I shopped around looking for the least expensive (yet not sketchy) small space to store a few bikes and household goods. I went with this spot for the price. After checking out my unit, decided it was too small and they founf one for me that was just slightly bigger and not much more expensive.

Move in

I did see some condensation on the floor that I’m a little concerned about but otherwise all is well. I will look at that again and ask to move units if needed.

So far a good experience!

So far a good experience!

Acquiring the storage space was a...

Acquiring the storage space was a seamless experience and the service was informative yet efficient I got only what I needed...

Michelle Moore

Michelle Moore 4:33 PM (0 minutes ago) to tpreviews Mr. Collins: I am a lil upset at the fact that I was told that if I did not purchase A LOCK from Public Storage that it had to be certain kind of lock. To my disbelief once i went to my assigned storage i found that other locks were on other storage units at the same facility. Why was I told that I had to purchase a different lock, when others weren't? Those locks had the "public storage" stickers on them to verify that they were approved! i was not given an option, I was just told that it had to be the round lock!!! M. Moore

Nicely Priced

Price was excellent and I love the location

My stuff was ruined by water damage in...

My stuff was ruined by water damage in the unit and I wasn't properly informed.

We had a great experience and Tiffany...

We had a great experience and Tiffany was very helpful.

GOD Glory Good

Wonderful experience

Awesome customer service

Awesome customer service. They gave me more than what I needed. Awesome place!!!

Everything was great.Quick and...

Everything was great.Quick and sufficient.

Pleasantly Surprised

Until I began searching for a place to park my RV, I didn't even know about Public Storage. I was pleasantly surprised by the attention I received during every step of my inquiry and decision. The service representatives were helpful and accommodating. The young woman who showed me around gave me my choice of spaces. I would recommend Public Storage to others.

I love this place!! I have used them twice now. Once for several years while my daughters were in college as a place to put all their things, and then again recently as a referral for my boss who needed a temporary place for his things in between move. Both times it was an easy, friendly, and professional process, Tiffany is wonderful and very personable and helpful, the payments are reasonable, and the storage units convenient and clean. I highly recommend Public Storage to anyone needing some extra space.

Tiffany was very helpful gave great advise on how to pack my items before my big move will be back when it is time to start packing!

Came by this location today and was able to rent a unit for $22 with their labor day promo. This was amazing to me. Cee Cee and Tiffany were extremely helpful in making sure that I got an awesome unit for a great price also. They were able to assume and make sure that my belongings would be secure for my stay. I will definitely be back and people if you haven't tamen advantage of their Labor Day sale..please do so before it ends. Awesome rental prices and currently the cheapest around!! Thanks a lot Cee Cee and Tiffany.

If you have to have your stuff there for a year or more you rates will go up every year. I pay over twice the amount for someone just getting in. 'Course, I've been there for years. Will be getting out today. Otherwise, it's great. They have always been very helpful and nice to me.

Great customer service. Tiffany was super nice, explained things that I needed clarification on and even let me show her a magic trick. Thanks Tiffany!

Customer service is great but buildings need work

The customer service I received from CeCe was great. She was very well spoken and took me through the process step by step. The buildings are another story. The paint is peeling in the unit, there is one building that looks like someone backed the uhaul truck into and hasn't been fixed. The facility needs an update. Even the gate is old and rusty.