Extra Space Storage - 3664 - Durham - Petty Rd

New customer

Overall it was a good experience. The only issue i had was trying to get a hold of the property manager. My access code did not work

Clean with great service

The office manager was extremely helpful with everything from showing me how to use the lock to making sure I got the right size unit for my items. He stayed over 20 past closing time since i showed up late but he was still extremely helpful and kind.

The Best so far

The staff that I saw were helpful and nice. The unit is spacious and very clean. I Love it. I think my belongings will be safe and free of damage with this storage facility

The staff is very friendly

Storage is clean and the staff is very friendly and helpful.

Insurance

My only complaint is that I was forced to pay for one month of insurance even though I supplied them with a copy of my homeowner's insurance policy on the day I moved in which covers the storage unit. I was told that you had to pay the first month no matter what.

Nice place

Nice place. Great environment. Great staff. Great access. Great success.

Much better than other facilities in area

Easy and simple process. Climate controlled, multiple carts, and working elevator.

Clean, Easy

This place was clean and everything we expected it to be. Easily accessible.

Easy check in process

The representative that helped me was really patient and kind. He explained everything very clearly and was efficient so I was able to get in and out.