Public Storage - Charlotte - 3710 Monroe Road

Overall not bad

My storage unit itself isnt bad

Take care of the people who take care of you

the employees are great. very time i stop in or need help it's always a smiling face there. the grounds are always neat and clean. but the price increases are unreal. i thought the long term was the one valued. your price increases make a customer think twice about staying long term. why so many price increases. at some point you should consider rewarding long term customers not raise the price. then turn around and give a discount to a new customer who might only stay a month or two. take care of the people who take care of you

Easy and quick move in process.

It was easy and quick to move in. Friendly customer service

Pam was an amazing help

Pam was an amazing help. Very courteous and polite.

Pam is Grest to work with

Pam. The lady that assisted me was fabulous! She was professional organized knowledgeable and helpful . I'm so glad I got to work with her !!

Clean and great air conditioning system

Clean and great air conditioning system

Good to go!

Great location for what I need.

Painless

Helpful, friendly, patient??excellent service

It's a good storage company...but the...

It's a good storage company...but the gate has been broke for a month?? Heather and the other girls are very nice...I've got 2 buildings here.

Gloria is the best! She was friendly, fast and efficient when it came to renting me out a storage unit.

Store here!

I had no problems with anything at this location! Gloria, made my life easy and she is greatly appreciated. I would recommend her and this location to anyone looking for a spot to store away there things. Cheers Gloria!

Gloria, who works the front desk, is wonderful! She was very helpful and provided great service. She is an exceptional asset to the Public Storage team. They need to promote this lovely lady.

Miss Gloria was amazing

Miss Gloria was amazing. So kind and helpful. The facility was clean and well taken care of. I feel confident in my decision to use this location and am thankful for a smooth move in.

Gloria has wonderful customer service, the best I've experienced in awhile! She's professional, friendly, honest, and very helpful. It was an easy, pleasant experience interacting with her this last week. She is an asset to this company. The only complaint with public storage I have is that they do raise the cost of your unit after 6 months, so that is something to be aware of if you are planning to store long-term.

They understand your needs

Good communication great staff friendly and understanding

Great Option for Storage

Public Storage is a great option for storage needs. I had a very welcoming experience working with the property manager, Monica. The property is well maintained and the storage options fit my needs. My only gripe is that they do not offer 24 hour access to the storage. While 6 am to 9 pm is sufficient access for most people, it does not always work well with my current work schedule.

Five star service!

Monica handled everything wonderfully. We were very pleased with the service and information.

Convenient location and knowledegable staff

secure location, great price, staff was courteous and knowledgeable.

Super friendly staff, easy to get to the location, clean, and professional.

I would definitely recommend them, every time.

Kelly is awesome

Kelly is great. She is very helpful and was nice to work with during a stressful time of moving.