Prime Storage - Wilmington - 5044 Carolina Beach Rd.

Issue with unit

I have a 5x5 climate controlled space; adequate for my needs but the light does not work. Light bulb has been changed but it still does not work thus an electrical issue. Mgmt was aware of this when I moved but has yet to fix it or give me any idea when it will be fixed. It's dark in the space and would be helpful to have a light, and to get a better answer from mgmt when it will be fixed. Otherwise friendly staff and mgmt and nice area.

Online

Customer service was great Unit is perfect and clean

Very clear, manager was wonderful.overall for a storage place its beautiful

The place is very clean, manager was wonderfully pleasant and the property over all is beautifully kept

Great customer service!

We experienced great customer service with a tour and thorough explanation of rules and what to expect.

Great place for storage !

Great experience, friendly staff, perfectly clean and great location!

All staff were very helpful to get my storage set up.

I would recommend this facility to friends/family.

Knowledgeable

Everyone was so nice and helped us get a unit fast.

Helpful employees

The staff is very courteous and helpful

greay

They help me storage shipments stays in port. Help me contact with movement company, help them move into the storage units. However, they upgrade the storage without great judgment.

Great experience

Adam at the front desk is amazing! Clean facility easy check in process. I was there at night though and there was a homeless guy crouched in the corner of a space and he scared me to death. Other than that great experience!

Great experience, from sign up to move in

Really accommodating, exceptionally nice facilities. Very well cared for and clean. Super nice people running the business.

Really nice, well maintained and organized.

Nice facilities, wonderful people. I've never rented storage space before but this was a good experience. From the initial telephone call from the prime center to the folks at the facility, it was very accommodating. It's obvious the folks working there love their job. They went the extra mile for me.

Professional , Courteous, Patient staff

The staffs work ethics was a remarkable experience.

Helpful

Great service, convenient facility.

Great experience with Prime Storage!

We needed a storage facility for our newly purchased RV. I called Prime Storage and spoke with Myra. She was awesome!!! I then received a call from Jess, one of the Prime Storage managers. She reviewed my reservation and answered all of my questions. At check-in, I met Jess and she provided great customer service, and even drove me back to my RV so that I could pick-up my bike.

Great storage

We like the location and price is fair We used to have storage here before but no longer needed it! Now we are moving again and need big storage again so we definitely came back to same place

Great experience with fantastic employees!

No issues great customer service for me. Very friendly people. Very helpful when needed. Thank you.

Courteous staff; very clean facility.

I was impressed with the cleanliness of the office, and the property overall.

Great customer service and has everything you need

Great service and nice location. Has everything you're looking for and many options to choose from

Great moving experience

The whole moving process has been pretty smooth. The facility is impeccably kept, the staff were most helpful and the location is great.